Mark Willis
Fall River,MA
Summary
My goal is to broaden my horizons in the work field. As you can tell by my resume, I have had some experience already in a few different work fields through out my life, nobody is ever too old to continue to branch out and experience different things, and that is my goal. I would like to continue to be open to new experiences until I find what suits me best!
Overview
9
9
years of professional experience
Work History
Service Advisor - Mazda Dealer
Mastria Automotive Group
05.2024 - Current
- Checked customers in daily for their scheduled service appointments
- Made sure customer vehicles are serviced correctly
- Assured customer survey score was adequate for the dealer
- Any recommended work from technicians was properly relayed to customer and followed through
- Made sure of proper delivery back to customer after their scheduled service appointments
- Provided exceptional customer service
Service Valet – Porsche Dealer
Village Automotive Group
04.2023 - 05.2024
- Performed delivery and retrieval of customer vehicles all over New England
- Handled customer and dealership vehicles ranging from $50,000-$500,000 in value
- Ensured that customer vehicles were checked in and brought to the advisors for their appointments in a timely manner.
- Performed hand wash and clean and dry of customer vehicles daily
- Provided exceptional customer service
Site Coordinator/Supervisor
Parks and Recreation
06.2017 - 04.2023
- Oversee kids and other staff, while maintaining proper communication amongst staff throughout the day to keep day moving smoothly
- Interacted with the kids while also organizing games for kids to keep them busy throughout the day.
- Prioritized staff schedules and also staff placing throughout site to make sure the kid to staff ratio was properly numbered.
Delivery Driver
Satucket Pizza
04.2018 - 10.2018
- Ensure clean work environments
- Maintain adequate level of pizza boxes
- Cash handling experience
Retail Associate
New Balance Factory Store
06.2018 - 09.2018
- Helped customers find doctor recommended footwear
- Helped customers with retail needs as far as clothing purchases, shoe purchases, and accessory purchases
- Maintained exceptional customer service
Store Employee
Italian Deli
08.2017 - 09.2017
- Ensure accuracy of the cash register
- Prepare customer orders
- Stalk Store Shelves
Truck Helper
Belknap White Group Flooring Inc.
06.2016 - 09.2016
- Delivered flooring all over New England
- Provide exceptional customer service
Education
Communications with a concentration in Public Relations
Bridgewater State University
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Bridgewater-Raynham Regional High School
01.2018
Skills
- Cooking
- Physically fit
- Team Player
- Detail oriented
- Punctual
- Cash handling experience
- Microsoft office skills
- Personable
Timeline
Service Advisor - Mazda Dealer
Mastria Automotive Group
05.2024 - Current
Service Valet – Porsche Dealer
Village Automotive Group
04.2023 - 05.2024
Retail Associate
New Balance Factory Store
06.2018 - 09.2018
Delivery Driver
Satucket Pizza
04.2018 - 10.2018
Store Employee
Italian Deli
08.2017 - 09.2017
Site Coordinator/Supervisor
Parks and Recreation
06.2017 - 04.2023
Truck Helper
Belknap White Group Flooring Inc.
06.2016 - 09.2016
Communications with a concentration in Public Relations
Bridgewater State University
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Bridgewater-Raynham Regional High School