Mark Wolfe Bennett
New York,USA
Overview
12
12
years of professional experience
Work History
Sales Associate
Footlocker
New York, USA
01.2013 - 02.2025
- Ensured high customer satisfaction through comprehensive product knowledge and teamwork.
- Delivered exceptional sales results while meeting operational expectations.
- Achieved personal and productivity goals consistently.
- Engaged customers with open-ended questions to identify needs effectively.
- Fostered a positive and inclusive work environment through collaboration.
Clerical Associate (contractor)
Bellevue Hospital
New York, USA
12.2022 - 09.2024
- Conducted thorough patient interviews to ensure accurate demographic, pharmacy, and insurance data collection.
- Enrolled patients using Biometric Palm Scanning during registration processes.
- Explained forms and obtained e-signatures for General Consent and HIPAA notices.
- Provided comprehensive clerical support to medical providers in Emergency Department, managing phone calls, pages, messages, and document scanning.
AML KYC Analyst (Contractor)
Bank Of America
New York, USA
01.2021 - 11.2022
- Reviewed and analyzed accuracy of Know Your Customer (KYC) information for Bank of America GBAM clients.
- Served as primary contact for Sales and Client Fulfillment teams.
- Escalated Negative News, OFAC Sanctions, and SPF/PEP alerts to Sales prior to Compliance engagement.
- Supported team members to achieve workgroup objectives effectively.
Contact Tracer (contractor)
United Health Group
New York, USA
01.2019 - 12.2020
- Fielded calls from employees, advising on COVID-19 testing, isolation, and quarantine procedures.
- Contacted individuals associated with newly diagnosed patients to provide necessary guidance.
- Communicated professionally and empathetically with all contacts to ensure understanding.
- Collected and recorded symptom information accurately into Salesforce for tracking purposes.
- Provided approved quarantine or isolation information, referring contacts to testing as needed.
Education
Suny Broome Community College - Early Childhood Education
Suny Broome Community College
Binghamton, NY12.2019
High School -
James Baldwin High School
New York, NY08.2017
Skills
- Team collaboration
- Client engagement
- Effective communication
- Sales expertise
- Interpersonal skills
Timeline
Clerical Associate (contractor)
Bellevue Hospital
12.2022 - 09.2024
AML KYC Analyst (Contractor)
Bank Of America
01.2021 - 11.2022
Contact Tracer (contractor)
United Health Group
01.2019 - 12.2020
Sales Associate
Footlocker
01.2013 - 02.2025
Suny Broome Community College - Early Childhood Education
Suny Broome Community College
High School -
James Baldwin High School