Mark Wolfe Bennett
New York,USA
Overview
12
12
years of professional experience
Work History
Sales Associate
Footlocker
New York, USA
01.2013 - 02.2025
- Ensured high customer satisfaction through comprehensive product knowledge and teamwork.
- Delivered exceptional sales results while meeting operational expectations.
- Achieved personal and productivity goals consistently.
- Engaged customers with open-ended questions to identify needs effectively.
- Fostered a positive and inclusive work environment through collaboration.
Clerical Associate (contractor)
Bellevue Hospital
New York, USA
12.2022 - 09.2024
- Conducted thorough patient interviews to ensure accurate demographic, pharmacy, and insurance data collection.
- Enrolled patients using Biometric Palm Scanning during registration processes.
- Explained forms and obtained e-signatures for General Consent and HIPAA notices.
- Provided comprehensive clerical support to medical providers in Emergency Department, managing phone calls, pages, messages, and document scanning.
AML KYC Analyst (Contractor)
Bank Of America
New York, USA
01.2021 - 11.2022
- Reviewed and analyzed accuracy of Know Your Customer (KYC) information for Bank of America GBAM clients.
- Served as primary contact for Sales and Client Fulfillment teams.
- Escalated Negative News, OFAC Sanctions, and SPF/PEP alerts to Sales prior to Compliance engagement.
- Supported team members to achieve workgroup objectives effectively.
Contact Tracer (contractor)
United Health Group
New York, USA
01.2019 - 12.2020
- Fielded calls from employees, advising on COVID-19 testing, isolation, and quarantine procedures.
- Contacted individuals associated with newly diagnosed patients to provide necessary guidance.
- Communicated professionally and empathetically with all contacts to ensure understanding.
- Collected and recorded symptom information accurately into Salesforce for tracking purposes.
- Provided approved quarantine or isolation information, referring contacts to testing as needed.
Education
Suny Broome Community College - Early Childhood Education
Suny Broome Community College
Binghamton, NY12.2019
High School -
James Baldwin High School
New York, NY08.2017
Skills
- Team collaboration
- Client engagement
- Effective communication
- Sales expertise
- Interpersonal skills
Timeline
Clerical Associate (contractor)
Bellevue Hospital
12.2022 - 09.2024
AML KYC Analyst (Contractor)
Bank Of America
01.2021 - 11.2022
Contact Tracer (contractor)
United Health Group
01.2019 - 12.2020
Sales Associate
Footlocker
01.2013 - 02.2025
Suny Broome Community College - Early Childhood Education
Suny Broome Community College
High School -
James Baldwin High School
Similar Profiles
Shah Rukh RizalShah Rukh Rizal
Store Manager/Assistant Store Manager at FootlockerStore Manager/Assistant Store Manager at Footlocker
Andres Navarrete HernandezAndres Navarrete Hernandez
Sales Associate at FootlockerSales Associate at Footlocker
Nathen KhattiyaNathen Khattiya
General Manager, Business Development at FootlockerGeneral Manager, Business Development at Footlocker
Aleia SheltonAleia Shelton
Assistant Store Manager at FootlockerAssistant Store Manager at Footlocker
Ricardo DelgadoRicardo Delgado
Security Guard at Nature Finest SecuritySecurity Guard at Nature Finest Security