Summary
Overview
Work History
Education
Timeline
Generic

Mark Worley

Tacoma,WA

Summary

Communications specialist with extensive leadership experience from a unique career working on four continents in government, journalism, operations and content strategy.

Overview

17
17
years of professional experience

Work History

Editorial Operations Manager

6AM City
10.2023 - Current
  • Communications and operations leader tasked with driving change within 6AM's Editorial Department, using data to shape future strategy as company expands its daily newsletter business to new markets.
  • Delivered comprehensive time audit for 60 Editorial team members, using data obtained to modify multiple workflows - leading to 20% improvement in time efficiency for editors.
  • Oversaw development and roll out of Editorial Key Performance Indicators for 2024, moving to comprehensive new set of metrics based on reader engagement, rather than basic audience statistics.
  • Regularly acted as Managing Editor, overseeing production of 26 daily newsletters in the United States.

Senior Director, Content Operations

Dataminr
06.2016 - 07.2023
  • Cross-functional leader driving content strategy and day-to-day operations for Domain Experts detecting, analyzing and responding to real-time information relating to physical safety and geopolitical events globally.
  • Responsible for internal communication with AI, product, engineering and sales teams, writing and publishing weekly and monthly reports on content performance and strategy, and delivering 5-10 reactive written responses to stakeholder feedback each day.
  • Led development of internal and external talking points, speeches, presentations and policy documents for executive-level personnel.
  • Established "quick-reaction" communication process for use during major global emergencies, allowing new internal policies and content guidance to be rolled out to teams around the world within two hours.
  • Created and led "voice of the customer" working groups with content, product, sales and customer success teams, driving a 60% increase in customer feedback from H1 2022 to H1 2023.
  • Executed content strategy for Ukraine conflict coverage, combating risk of disinformation and increasing information output by more than 200% by adding hundreds of new data sources.
  • Launched two new company offices as overall Site Director in Phoenix and Melbourne - directly recruiting and overseeing team of 30+ multilingual news analysts, including five managers as direct reports.

Deputy Online Editor

Al Jazeera
01.2015 - 04.2016
  • Oversaw global online news coverage as night editor of Al Jazeera English's website.
  • Assigned, edited and published between 20-30 articles daily from online news producers and foreign correspondents.
  • Managed daily output on all Al Jazeera social media channels.

Communications Officer

NSW Department Of Planning & Environment
03.2013 - 05.2014
  • Responded to all media inquiries, becoming a subject matter expert on planning policy and regulations while building relationships with metropolitan, state and national news outlets.
  • Project managed creation of communications collateral for multiple major planning projects, including Sydney's housing affordability policy and launch of state's new planning regulations.
  • Project managed internal and external events, including overseeing the execution of press conferences for major policy announcements.
  • Created and delivered media training for members of department's executive leadership team.

Journalist

News Corporation
07.2011 - 07.2012
  • Reported on Asia-Pacific regional politics and business news for News Corporation's internal wire service, NewsCore.
  • Produced 5-10 short news articles and/or video clips daily for distribution across all NewsCorp assets.

Assignment Editor

Cambodia Daily
12.2009 - 05.2011
  • Oversaw daily news assignments for 25 Khmer and foreign journalists.
  • Led team to produce award-winning news coverage and analysis under pressure during deadly 2010 Water Festival stampede and from front line during cross-border conflict between Thai and Cambodian troops.

Journalist

News Corporation
07.2007 - 12.2009
  • Reported on state politics, crime and business for The Hobart Mercury and Sunday Tasmanian newspapers.
  • Led overnight crime reporting for The Daily Telegraph newspaper.

Education

Bachelor of Arts - Political Science & Journalism

University of Tasmania
Hobart, Australia
06.2007

Timeline

Editorial Operations Manager

6AM City
10.2023 - Current

Senior Director, Content Operations

Dataminr
06.2016 - 07.2023

Deputy Online Editor

Al Jazeera
01.2015 - 04.2016

Communications Officer

NSW Department Of Planning & Environment
03.2013 - 05.2014

Journalist

News Corporation
07.2011 - 07.2012

Assignment Editor

Cambodia Daily
12.2009 - 05.2011

Journalist

News Corporation
07.2007 - 12.2009

Bachelor of Arts - Political Science & Journalism

University of Tasmania

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