Mark Worley
Tacoma,WA
Summary
Communications specialist with extensive leadership experience from a unique career working on four continents in government, journalism, operations and content strategy.
Overview
17
17
years of professional experience
Work History
Editorial Operations Manager
6AM City
Remote (40 Hours)
10.2023 - Current
- Communications and operations leader tasked with driving change within 6AM's Editorial Department, using data to shape future strategy as company expands its daily newsletter business to new markets.
- Delivered comprehensive time audit for 60 Editorial team members, using data obtained to modify multiple workflows - leading to 20% improvement in time efficiency for editors.
- Oversaw development and roll out of Editorial Key Performance Indicators for 2024, moving to comprehensive new set of metrics based on reader engagement, rather than basic audience statistics.
- Regularly acted as Managing Editor, overseeing production of 26 daily newsletters in the United States.
Senior Director, Content Operations
Dataminr
Seattle, Melbourne, Phoenix (40 Hours)
06.2016 - 07.2023
- Cross-functional leader driving content strategy and day-to-day operations for Domain Experts detecting, analyzing and responding to real-time information relating to physical safety and geopolitical events globally.
- Responsible for internal communication with AI, product, engineering and sales teams, writing and publishing weekly and monthly reports on content performance and strategy, and delivering 5-10 reactive written responses to stakeholder feedback each day.
- Led development of internal and external talking points, speeches, presentations and policy documents for executive-level personnel.
- Established "quick-reaction" communication process for use during major global emergencies, allowing new internal policies and content guidance to be rolled out to teams around the world within two hours.
- Created and led "voice of the customer" working groups with content, product, sales and customer success teams, driving a 60% increase in customer feedback from H1 2022 to H1 2023.
- Executed content strategy for Ukraine conflict coverage, combating risk of disinformation and increasing information output by more than 200% by adding hundreds of new data sources.
- Launched two new company offices as overall Site Director in Phoenix and Melbourne - directly recruiting and overseeing team of 30+ multilingual news analysts, including five managers as direct reports.
Deputy Online Editor
Al Jazeera
Doha (40 Hours)
01.2015 - 04.2016
- Oversaw global online news coverage as night editor of Al Jazeera English's website.
- Assigned, edited and published between 20-30 articles daily from online news producers and foreign correspondents.
- Managed daily output on all Al Jazeera social media channels.
Communications Officer
NSW Department Of Planning & Environment
Sydney (40 Hours)
03.2013 - 05.2014
- Responded to all media inquiries, becoming a subject matter expert on planning policy and regulations while building relationships with metropolitan, state and national news outlets.
- Project managed creation of communications collateral for multiple major planning projects, including Sydney's housing affordability policy and launch of state's new planning regulations.
- Project managed internal and external events, including overseeing the execution of press conferences for major policy announcements.
- Created and delivered media training for members of department's executive leadership team.
Journalist
News Corporation
Sydney (40 Hours)
07.2011 - 07.2012
- Reported on Asia-Pacific regional politics and business news for News Corporation's internal wire service, NewsCore.
- Produced 5-10 short news articles and/or video clips daily for distribution across all NewsCorp assets.
Assignment Editor
Cambodia Daily
Phnom Penh (40 Hours)
12.2009 - 05.2011
- Oversaw daily news assignments for 25 Khmer and foreign journalists.
- Led team to produce award-winning news coverage and analysis under pressure during deadly 2010 Water Festival stampede and from front line during cross-border conflict between Thai and Cambodian troops.
Journalist
News Corporation
Hobart, Sydney (40 Hours)
07.2007 - 12.2009
- Reported on state politics, crime and business for The Hobart Mercury and Sunday Tasmanian newspapers.
- Led overnight crime reporting for The Daily Telegraph newspaper.
Education
Bachelor of Arts - Political Science & Journalism
University of Tasmania
Hobart, Australia06.2007
Timeline
Editorial Operations Manager
6AM City
10.2023 - Current
Senior Director, Content Operations
Dataminr
06.2016 - 07.2023
Deputy Online Editor
Al Jazeera
01.2015 - 04.2016
Communications Officer
NSW Department Of Planning & Environment
03.2013 - 05.2014
Journalist
News Corporation
07.2011 - 07.2012
Assignment Editor
Cambodia Daily
12.2009 - 05.2011
Journalist
News Corporation
07.2007 - 12.2009
Bachelor of Arts - Political Science & Journalism
University of Tasmania