Mark Yeager
Scranton,PA
Summary
Dynamic leader with a proven track record at Roche and Company Inc., where I spearheaded initiatives that significantly enhanced operational excellence and customer satisfaction. Expert in strategic planning and organizational leadership, I excel in staff training and crisis management, ensuring seamless operations and robust team building. Versatile business leader bringing 40 years of experience as accomplished business owner. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in sheet metal fabrication and installation.
Overview
33
33
years of professional experience
Work History
Partner
National Metal Fabricators
08.2019 - Current
- Developed and implemented strategies to enhance partner relations.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Leveraged technological tools for efficient case management, organization, and enhanced client communication.
Sheet Metal Foreman
Eastern Roofing Systems
01.2008 - Current
- Ensured timely project completion by closely monitoring progress and adjusting resources as needed.
- Implemented an inventory management system to accurately track material usage, reducing stock discrepancies and procurement delays.
- Implemented preventive maintenance schedules for all equipment, resulting in reduced downtime and increased operational efficiency.
- Reduced material waste by implementing precise measuring methods and optimizing material utilization strategies.
- Coordinated with other trades on the job site to ensure seamless workflow, avoiding delays or conflicts in scheduling.
- Collaborated with engineers during the design phase to suggest modifications that resulted in cost savings and improved functionality.
- Mentored junior staff members on industry best practices, fostering professional growth within the team.
- Contributed to the successful bidding process for new projects by providing accurate cost estimates and technical expertise.
- Developed innovative solutions to complex problems encountered during projects that led to successful outcomes despite challenges faced.
- Established strong relationships with suppliers, negotiating favorable pricing terms while ensuring timely delivery of materials.
- Increased overall project efficiency by effectively delegating tasks and managing a team of sheet metal workers.
- Maintained high-quality standards in workmanship by regularly reviewing completed work and providing feedback to team members.
- Increased client satisfaction by effectively communicating project updates, addressing concerns, and resolving issues promptly.
President
Roche and Company Inc.
06.1991 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
Education
High School Diploma -
Bishop Hannon
Scranton, PASkills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Operations Management
- Staff Training
- Project Management
- Sales and Marketing
- Contract Negotiation
- Staff Management
- Partnership Development
Timeline
Partner
National Metal Fabricators
08.2019 - Current
Sheet Metal Foreman
Eastern Roofing Systems
01.2008 - Current
President
Roche and Company Inc.
06.1991 - Current
High School Diploma -
Bishop Hannon
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