Mark Zemansky
Wadsworth
Summary
Dynamic sales associate with proven expertise at Lowes Home Improvement, consistently achieving sales targets through exceptional customer service and effective merchandising. Skilled in inventory control and problem-solving, I foster strong customer relationships to drive repeat business and enhance store performance. Reliable and punctual, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Sales Associate/MST
Lowes Home Improvment
03.2022 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
Truck Driver
MDB Trucking
07.2019 - 05.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
Education
High School Diploma - General Studies
Casa Robles High School
Casa Robles, California 06.1975
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Multi-tasking strength
- Stocking and receiving
- Sales expertise
- Product sales
- Inventory control
- Merchandise display
- Order processing
- Display setup
- Merchandising
- Service oriented
Timeline
Sales Associate/MST
Lowes Home Improvment
03.2022 - 09.2024
Truck Driver
MDB Trucking
07.2019 - 05.2022
High School Diploma - General Studies
Casa Robles High School
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