Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Markale Cordova

Charlotte,NC

Summary

With a proven track record at StaysbyWalker, I optimized warehouse operations, enhancing productivity by 12%. My expertise spans from heavy lifting to exceptional customer service, underpinned by strong teamwork and problem-solving abilities. Leveraging these skills, I consistently deliver high-quality outcomes across various roles, demonstrating a robust work ethic and commitment to excellence.

Experienced professional with many years in cooking and preparing customers' orders with upbeat attitude. Expert at grilling, frying, and assembling over menu items and seasonal items from memory, using exact amounts to conserve ingredients. Work well under pressure and always willing to help teammates and customers. (Chipotle)

Experienced Moving Helper with background in efficient and safe relocation of items. Skilled in packing, loading, and unloading goods, with ability to handle fragile objects carefully. Strengths include problem-solving skills, physical stamina, and customer service capabilities. Previously contributed to smooth moving experiences for clients while minimizing damage incidents. (Hornet Moving)

Overview

6
6
years of professional experience

Work History

Warehouse Manager

StaysbyWalker
Charlotte, NC
06.2021 - 09.2024
  • Developed and implemented safety protocols to ensure compliance with OSHA regulations
  • Optimized warehouse layout and workflow, resulting in a 12% increase in productivity
  • Managed shipping and receiving processes, ensuring accurate and timely delivery of goods
  • Conducted regular audits to maintain inventory accuracy and minimize loss
  • Trained new employees on warehouse procedures, equipment operation, and safety guidelines
  • Managed the maintenance and repair of warehouse equipment, ensuring proper functioning at all times
  • Collaborated with HR department in recruitment efforts including interviewing candidates for open positions
  • Stagged all units with the necessary requirements needed to complete the task and turn-over at fast but efficient rate

Crew Member Cook

Chipotle Mexican Grill
Charlotte, NC
06.2018 - 07.2022
  • Displayed knowledge of menu items by providing detailed descriptions when asked by customers.
  • Inspected finished plates before serving them to customers ensuring quality standards were met.
  • Communicated effectively with co-workers regarding any changes or issues with orders.
  • Placed take-out orders promptly ensuring accuracy in order fulfillment.
  • Monitored stock levels of kitchen supplies and place orders when needed.
  • Greeted customers warmly upon arrival and thanked them for their patronage upon departure.
  • Followed health and safety regulations while handling food products.
  • Adhered to company guidelines regarding portion control measures for all dishes served.
  • Prepared and cooked food items according to recipes and menu specifications.
  • Checked temperature of appliances regularly to ensure they are working properly.
  • Provided excellent customer service by taking orders accurately and efficiently.
  • Maintained a clean, organized workspace throughout the shift.
  • Stored food in designated containers following proper food storage procedures.
  • Cleaned, stocked and restocked workstations with ingredients and supplies.
  • Completed opening and closing duties including setting up necessary supplies for each shift.
  • Ensured that all meals were prepared in a timely manner according to customer's preferences.
  • Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Followed specific methods for food preparation and proper portioning.
  • Used grills, deep fryers and griddles to cook food.
  • Prepared multiple orders at once for speedy service.
  • Packaged and bagged cooked food and prepared items.
  • Washed and cut ingredients for quick meal assembly.

Chef Assistant

Goodeats Inc.
Charlotte, NC
04.2021 - 11.2021
  • Assisted head chef in the preparation and execution of daily menu items, ensuring high-quality presentation and taste
  • Managed inventory of ingredients, monitoring stock levels and placing orders to maintain adequate supplies for kitchen operations
  • Collaborated with culinary team to develop new recipes and dishes, incorporating seasonal ingredients and customer preferences
  • Prepared mise en place for various stations, including chopping vegetables, portioning meats, and measuring spices
  • Maintained a clean and organized work area at all times, following food safety guidelines and sanitation standards
  • Supported kitchen staff during peak hours by coordinating timing of dish preparation to ensure timely service
  • Operated kitchen equipment such as ovens, grills, fryers, and mixers according to established procedures
  • Assisted in plating dishes with attention to detail in order to enhance visual appeal for guests
  • Followed recipes accurately while adjusting quantities based on the number of servings needed

Sales Floor Team Member

Lowes Home Improvment
Charlotte, NC
07.2020 - 09.2021
  • Worked in various departments providing excellent customer service and helping them use my prior knowledge and skills to help the customers get the correct items needed to successfully complete their projects
  • Performed daily opening and closing procedures such as counting money in cash drawers and reconciling receipts against sales totals.
  • Maintained cleanliness of sales floor area by sweeping and mopping floors as needed.
  • Assisted in unloading trucks of incoming shipments of merchandise for stocking purposes.
  • Restocked shelves when necessary to maintain adequate inventory levels at all times.
  • Collaborated with colleagues from other departments within the organization.
  • Maintained security awareness at all times while working on the sales floor.
  • Set up promotional displays on the sales floor to attract customers attention.
  • Assisted customers with product selection, checkout processes, and answered any questions or concerns they had.
  • Provided excellent customer service by anticipating customer needs and addressing complaints quickly and professionally.

Moving Truck Driver

Hornet Moving
Charlotte, NC
04.2020 - 09.2021
  • Followed all applicable traffic laws while driving long distances with heavy loads of cargo.
  • Loaded furniture and boxes onto moving truck in a secure manner to prevent damage during transit.
  • Maintained all necessary paperwork such as vehicle logs, trip reports, records of cargo deliveries and other documents related to the job duties.
  • Assisted customers with loading and unloading their belongings safely into and out of the truck when needed.
  • Communicated effectively with customers regarding estimated time arrival updates during transit.
  • Unloaded furniture and boxes from the truck at destination point according to customer instructions.
  • Maintained cleanliness inside cab area as well as outside trailer area at all times.
  • Utilized GPS navigation systems to plan routes efficiently.
  • Maintained cleanliness of vehicle interior and exterior throughout shift.

Education

Bachelor of Science - Mathematics

UNC Charlotte
Charlotte, NC
06-2021

Skills

  • Customer service
  • Team collaboration
  • Heavy lifting
  • Unpacking merchandise
  • Shipping and receiving
  • Warehouse operations
  • Food safety
  • Teamwork and cooperation
  • Problem-solving
  • Guest services
  • Baggage handling assistance
  • Strong work ethic
  • Meal service
  • Cleanliness and sanitation
  • Food and beverage preparation

Accomplishments

  • Received "Employee of the month" in February, 2019 from Chipotle for completing various tasks given while being very efficient. As well as showing excellent customer service
  • Received "Employee of the month"in November, 2020 from Hornet Moving for showing excellent customer service while completing various tasks in a efficient and timely manner.

References

References available upon request.

Timeline

Warehouse Manager

StaysbyWalker
06.2021 - 09.2024

Chef Assistant

Goodeats Inc.
04.2021 - 11.2021

Sales Floor Team Member

Lowes Home Improvment
07.2020 - 09.2021

Moving Truck Driver

Hornet Moving
04.2020 - 09.2021

Crew Member Cook

Chipotle Mexican Grill
06.2018 - 07.2022

Bachelor of Science - Mathematics

UNC Charlotte

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Markale Cordova