Mark Anthony Canete
Springfield
Summary
Dynamic and adaptable professional with comprehensive experience in hospitality service. Known for delivering outstanding customer service and effective collaboration with kitchen staff. Ready to leverage skills in food handling and team coordination to enhance guest experiences.
Overview
11
11
years of professional experience
Work History
Banquet Server
Cedar Tree Hospitality
United Arab Emirates
03.2023 - 05.2024
- Delivered exceptional service to guests during events, ensuring a seamless dining experience.
- Collaborated with kitchen staff to coordinate timely meal service and accommodate dietary restrictions.
- Set up and broke down banquet areas, maintaining cleanliness and organization throughout events.
- Assisted in training new servers on proper serving techniques and guest interaction standards.
- Set up banquet tables and chairs based on event requirements.
Waiter/kitchen Helper
Shrimplus Restaurant
Saudi Arabia
08.2021 - 02.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu knowledge and service protocols.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Handled cash and processed payments accurately using POS system.
- Maintained cleanliness and organization of dining area to meet health standards.
- Recommended menu items based on guest preferences, increasing sales opportunities.
Hotel Waiter
Manila Hotel
Manila, Philippines
08.2019 - 03.2020
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Processed orders accurately, ensuring timely delivery and adherence to hotel standards.
- Collaborated with kitchen staff to coordinate menu details and special requests efficiently.
- Maintained cleanliness and organization of dining areas to promote a welcoming environment.
- Assisted in training new staff on service protocols and company policies for consistency.
Branch Supervisor
Freemont Foods Corps
Philippines
05.2013 - 06.2014
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
- Coordinated inventory management, optimizing stock levels to meet customer demand effectively.
Education
Comp Tech
Sytsem Technology Institute
Philippines03-2013
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Flexible schedule
- Physical coordination
- Hospitality service expertise
- Safe food handling
- Food handling
- Menu memorization
Languages
English
Limited Working
Tagalog
Full Professional
Timeline
Banquet Server
Cedar Tree Hospitality
03.2023 - 05.2024
Waiter/kitchen Helper
Shrimplus Restaurant
08.2021 - 02.2023
Hotel Waiter
Manila Hotel
08.2019 - 03.2020
Branch Supervisor
Freemont Foods Corps
05.2013 - 06.2014
Comp Tech
Sytsem Technology Institute