Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Mark Anthony Domingo

South Lake Tahoe,CA

Summary

Proven in enhancing customer experiences at Caesars Entertainment, I excel in empathetic communication and proficient computer applications. Demonstrated ability to quickly adapt, achieving seamless operations and guest satisfaction. My commitment to ongoing skill enhancement and a detail-oriented approach has consistently elevated service standards, making me a dependable asset to any team.

Overview

10
years of professional experience

Work History

Caesars Entertainment

Slot Attendant
07.2016 - 10.2024

Job overview

  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Maintained a safe environment for all guests by quickly addressing any hazards or safety concerns in the gaming area.
  • Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.
  • Contributed to team success by collaborating with colleagues and sharing knowledge on best practices for slot attendant tasks.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.

Montbleu Resort Casino & Spa

Card Dealer
05.2014 - 07.2016

Job overview

  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Developed strong rapport with guests by providing exceptional service and engaging in friendly conversation.
  • Supported a diverse clientele by effectively communicating across language barriers when necessary.
  • Participated in ongoing training programs to improve skills and enhance job performance levels.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Learned and followed company procedures to maintain consistency and standards.
  • Maintained high standards of personal appearance and grooming, projecting a positive image of the casino brand.

Education

South Tahoe High School
South Lake Tahoe, CA

University Overview

Truckee Meadows Community College
Reno, NV

GED

University Overview

Lake Tahoe Community College
South Lake Tahoe, CA

University Overview

Skills

  • Efficient Learner
  • Empathetic Communication
  • Dependable Performance
  • Customer Engagement
  • Effective Organization Skills
  • Responsive to New Challenges
  • Effective Verbal Communication
  • Proficient in Computer Applications

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • High-Intensity Interval Training
  • Mindfulness Practices
  • Hiking
  • Interior Design
  • Adventure Travel
  • Cooking
  • Wine Tasting

Timeline

Slot Attendant
Caesars Entertainment
07.2016 - 10.2024
Card Dealer
Montbleu Resort Casino & Spa
05.2014 - 07.2016
South Tahoe High School
Truckee Meadows Community College
GED
Lake Tahoe Community College

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Mark Anthony Domingo