Markashia Broussard
Lafayette,LA
Summary
Experienced Sales Professional with a demonstrated history of working in the customer service industry. Skilled in Team Development, Customer Relations Management, Employee Training, and Driven by Results. Strong sales professional, with management background.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Signet Jewelers
04.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responsible for developing skills and product knowledge of team members through training and evaluation on both a daily and weekly basis.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Sales Professional
Signet Jewelers
03.2017 - 04.2021
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Implemented effective networking strategies and elevated new business opportunities.
- Maintained consistent sales by developing and deepening positive customer connections.
Education
Associate of Applied Science - Radiologic Technology
Louisiana State University At Eunice
Eunice, LA05.2025
Skills
- Goal-Driven
- Merchandise Display
- Positive Customer Engagement
- Customer Service
- Sales Training
- Time Management
- Customer Relationships
Timeline
Assistant Store Manager
Signet Jewelers
04.2021 - Current
Sales Professional
Signet Jewelers
03.2017 - 04.2021
Associate of Applied Science - Radiologic Technology
Louisiana State University At Eunice