Marlon Price II
3825 Mapleshade Lane, Plano,TX
Summary
Proven achiever with extensive experience at AT&T, adept in upselling and cross-selling, and excelling in building lasting customer relationships. Leveraged adaptable sales techniques to consistently drive growth and enhance customer satisfaction. Skilled in lead prospecting and known for a friendly yet goal-driven approach, significantly boosting sales outcomes and client loyalty.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
AT&T
08.2022 - Current
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Interacted well with customers to build connections and nurture relationships.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Retail Sales Consultant
AT&T
05.2021 - 08.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Developed strong relationships with clients, leading to repeat business and increased referrals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
In Home Sales
AT&T
08.2020 - 08.2021
- Overcame objections from prospective customers by effectively addressing their concerns and highlighting the unique selling points of our offerings.
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
- Utilized persuasive sales techniques to convert leads into sales.
- Demonstrated adaptability and flexibility when working with diverse clientele to meet their unique needs effectively.
- Conducted thorough needs assessments for each client, allowing for accurate recommendations of appropriate products and services.
Retail Sales Consultant
AT&T
08.2018 - 08.2020
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Analyzed sales data to optimize strategies for reaching target demographics more effectively.
Education
Associate of Arts - General Studies
East Mississippi Community College
Scooba, MS12.2017
Skills
- Upselling and Cross Selling
- Lead prospecting
- Friendly and Helpful
- Adaptable and Flexible
- Goal-Driven
- Sales Techniques
- Relationship Building
Accomplishments
- Achieved 2x Summit by exceeding sales targets with accuracy and efficiency.
- Achieved Business Expert through effectively helping with CRU targets In-store.
- Supervised team of 12 staff members.
Timeline
Assistant Store Manager
AT&T
08.2022 - Current
Retail Sales Consultant
AT&T
05.2021 - 08.2022
In Home Sales
AT&T
08.2020 - 08.2021
Retail Sales Consultant
AT&T
08.2018 - 08.2020
Associate of Arts - General Studies
East Mississippi Community College