Brandon Peiffer
Davenport,IA
Summary
Dynamic retail professional with a proven track record at Jewel Osco, excelling in customer service and team leadership. Skilled in inventory control and staff training, I have successfully implemented initiatives that enhanced customer satisfaction and operational efficiency, fostering a collaborative environment that drives sales and promotes employee growth.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Jewels Osco
East Moline, IL
08.2022 - Current
- Assisted in daily operations, ensuring optimal store functionality and customer satisfaction.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Implemented merchandising strategies to enhance product visibility and sales performance.
- Monitored inventory levels, conducting regular audits to prevent stock discrepancies.
- Trained new employees on store policies, procedures, and customer service standards.
- Analyzed sales reports to identify trends and recommend improvements in product placement.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Collaborated with management to develop promotional events that increased foot traffic and sales.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Manager
HyVee Foods
Davenport, IA
04.2019 - 08.2022
- Implemented customer service initiatives that improved satisfaction ratings and loyalty.
- Mentored junior staff, fostering a collaborative environment for knowledge sharing and growth.
- Spearheaded cross-departmental projects to enhance communication and operational synergy.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
Vocational - Welding
Midwest Technical Institute
IL03.2026
High School Diploma -
North High School
Davenport, IA05.2018
Skills
- Inventory counting
- Problem-solving
- Customer service
- Customer service and engagement
- Retail operations
- Store operations
- Upselling and cross selling
Customer Service
Retail operations
Inventory control
Time management
Team building and leadership
Attention to detail
Customer service management
Staff supervision
Store operations
Stock management
Employee scheduling
Upselling and cross selling
Pricing and markdowns
Mentoring and coaching
Loss prevention
Sales expertise
Relationship building and management
Issue resolution
Staff scheduling
Inventory counting
Timeline
Assistant Store Manager
Jewels Osco
08.2022 - Current
Manager
HyVee Foods
04.2019 - 08.2022
Vocational - Welding
Midwest Technical Institute
High School Diploma -
North High School