Detail-oriented professional with expertise in customer service and office management. Skilled in social services with ongoing experience in the field of psychology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant
Breakthrough To You
Baton Rouge, LA
12.2025 - 03.2026
Managed scheduling and appointment coordination for clients.
Maintained organized filing systems, ensuring easy access to documents.
Assisted in preparing reports and presentations.
Handled incoming communications, directing inquiries to appropriate personnel.
ABA Technician
No Missing Pieces
Baton Rouge, LA
02.2025 - 03.2026
Implemented individualized behavior intervention plans to enhance client learning and development.
Collected and analyzed data on client progress to inform treatment adjustments and strategies.
Collaborated with multidisciplinary teams to ensure cohesive support for clients' needs.
Customer Service Representative
Loss Prevention Services
Natchez, MS
04.2023 - 09.2024
Resolved customer inquiries efficiently, providing accurate information on services and procedures.
Assisted in training new staff on customer service protocols and company policies.
Managed escalated customer complaints, ensuring timely resolutions and maintaining satisfaction.
Collaborated with loss prevention team to identify trends in customer issues and implement solutions.