Mark C Ihedinma
Washington,United States
Summary
Results- driven Investigator bringing progressive background in fast paced environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
18
18
years of professional experience
Work History
Investigator
Peraton
05.2023 - 02.2024
- National security public trust pre-employment background investigations with DCSA training
- Subjects covered in Investigators training include
- Reviewing case papers
- Conducting comprehensive interviews with subject and sources to establish reputation, character, and qualifications of the subject
- How to write clear concise reports
- How to monitor pending cases to ensure compliance with ACD date
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
- Enhanced department efficiency with streamlined processes for evidence collection and documentation.
- Increased conviction rates by collaborating closely with prosecutors to build strong cases.
- Conducted comprehensive background checks, contributing to informed hiring decisions and improved workplace safety.
Event Coordinator
Cosmos Club
03.2017 - 03.2022
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Coordinated schedules and timelines for events.
- Mentored customer service, marketing, sales and accounting teams.
- Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Social Service Representative
DC Department Of Human Services
01.2016 - 02.2017
- Conducted analysis for the identification of factors related to 10 -15 clients ' eligibility for benefits per 8 hour shift
- Prepared and reported results detailing the analysis and evaluation in support of decisions made and documented findings.
- Interpreted and explained information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Interviewed 10 -15 benefits recipients at specified intervals to certify/re-certify their eligibility for continuing benefits.
- Reviewed and made eligibility determinations for 10-15 applicants, meeting the adjudication and eligibility standards for accuracy and productivity.
- Reviewed case denial recommendations, and revocation of credentials for various fraud allegations.
- Maintained up-to-date knowledge of industry trends and threat landscape through ongoing research and professional development activities.
Ensured compliance with relevant regulations such as GDPR and HIPAA by implementing comprehensive privacy safeguards.
Reduced risk of data breaches by securing clients' personally identifiable information in a secured and safe place - Secured records of cases, and prepared required reports.
- Collected and analyzed data for recurring and special reports.
- Maintained program records, prepared and submitted status reports for internal and external stakeholders as well as developed information papers, briefings, and program summaries.
Corrections Officer
DC Department Of Corrections
01.2006 - 12.2012
- Provided direct support on complex security investigations such as inmate rape
- Received, reviewed, and critically analyzed incoming security concerns
- Prepared a detailed summary of data and composed it for briefing
- Conducted reviews 3 subordinates' work for accuracy
- Conducted in-processing briefings for arriving employees and out-processing/briefings for departing employees
- Conducted Personnel Security interviews
- Demonstrated working knowledge of badging systems and combination locks.
Education
Cyber Security
ISC2
Alexandria, VA09.2024
No Degree - Backgroung Investigation
New Investigators Training( NIT)
Peraton Bowi02.2024
Master of Arts - Project Management
Georgetown University
Washington, DC08.2022
Master of Arts - Criminal Justice
America Military University
West Virginia05.2017
Bachelor of Arts - Administration of Justice
University of The District of Columbia
Washington, DC05.2010
Associate of Science - Computer Science
Lagos State Computer College
Lagos Nigeria12.2000
Skills
- Committee Organization
- Client Relations
- Requirements Gathering
- Attendee Relations
- Program Planning and Development
- Problem Anticipation and Resolution
- Conference and Convention Planning
- Service Coordination
- Information Verification
Timeline
Investigator
Peraton
05.2023 - 02.2024
Event Coordinator
Cosmos Club
03.2017 - 03.2022
Social Service Representative
DC Department Of Human Services
01.2016 - 02.2017
Corrections Officer
DC Department Of Corrections
01.2006 - 12.2012
Cyber Security
ISC2
No Degree - Backgroung Investigation
New Investigators Training( NIT)
Master of Arts - Project Management
Georgetown University
Master of Arts - Criminal Justice
America Military University
Bachelor of Arts - Administration of Justice
University of The District of Columbia
Associate of Science - Computer Science
Lagos State Computer College
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