Mark Clifford Odever
Lilburn,GA
Summary
Reliable and hardworking professional with 5 years of experience as a Sales Service Associate. Skilled in customer service, cash handling, administrative support, and maintaining accurate records in a fast-paced environment. Holds a National Certification level II Caregiving Certification, demonstrating discipline, responsibility, and attention to detail. Eager to contribute to a manufacturing company by applying strong work ethic, teamwork, and organizational skills.
Overview
5
5
years of professional experience
Work History
Senior Sales Service Associate
Philippine National Bank
Bais City, Philippines
08.2018 - 05.2023
•Assisted customers with inquiries and account management services, enhancing overall customer satisfaction.
•Processed deposits, withdrawals, payments, and other financial transactions accurately.
•Maintained accurate records and ensured compliance with bank policies. •Resolved customer concerns, ensuring timely and effective solutions to maintain customer trust.
•Collaborated with team members to meet daily operational goals, contributing to a cohesive team environment.
•Maintained confidentiality and handled sensitive information responsibly.
Education
National Certificate Level II - Caregiving
St. Vincent's College
Philippines08-2025
Bachelor of Science - Tourism Management
St. Paul University
Philippines 11-2017
Skills
- Customer service and sales
- Sales forecasting
- Sales analytics
- Operational excellence
- Continuous improvement
- Time management
- Adaptability
- Effective communication
- Team collaboration
- Conflict resolution
- Microsoft Office proficiency
- Results-driven
Languages
English
Professional
Affiliations
- Working out in Gym
- Playing Basketball and Volleyball
Timeline
Senior Sales Service Associate
Philippine National Bank
08.2018 - 05.2023
National Certificate Level II - Caregiving
St. Vincent's College
Bachelor of Science - Tourism Management
St. Paul University