Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mark McLaud

Towanda,PA

Summary

Dedicated professional with a strong work ethic and integrity, experienced in cash handling and customer assistance at Tops Friendly Markets. Proven ability to maintain balanced cash drawers and enhance customer satisfaction through efficient transactions. Skilled in team collaboration and cleaning, contributing to a positive and sanitary work environment.

Experienced with maintaining high standards of kitchen cleanliness and hygiene. Utilizes efficient dishwashing techniques to support kitchen operations. Knowledge of health and safety regulations, ensuring compliance and clean environment.

Overview

4
4
years of professional experience

Work History

Cashier

Tops Friendly Markets
05.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Lobby Attendant

McDonald's
11.2023 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.

Dishwasher

Villa Sena
04.2021 - 03.2024
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Education

Towanda Area Junior Senior High School
Towanda, PA
06-2025

Skills

  • Work ethic and integrity

  • Customer assistance

  • Cash handling

  • Cleaning and sanitizing

  • Team collaboration

  • Cash register operation

  • Cash handling and management

  • Money handling

  • Cash drawer balancing

  • Currency counting

Languages

English
Native or Bilingual

Timeline

Cashier

Tops Friendly Markets
05.2024 - Current

Lobby Attendant

McDonald's
11.2023 - 05.2024

Dishwasher

Villa Sena
04.2021 - 03.2024

Towanda Area Junior Senior High School

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