Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Markeda Alston

Waldorf,MD

Summary

Personable professional committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Housing Manager

ARHA
01.2018 - Current
  • Supervised average of 6 Housing Specialists that served Public Housing and HCVP Clients.
  • Held Weekly Staff Meetings with Intake and Recertification Team.
  • Meet with Residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Process Portability Billings.
  • Collect Rent daily and submit to Finance
  • Mi-month and Monthly End Initialization Close Out with Finance.
  • Monitor Recertification
  • Attend HOA Board Meetings for ARHA Owned Properties.
  • Review PIC Reports

Housing Specialist

ARHA
01.2001 - Current
  • Assisted applicants in filling out housing applications and verifying assets.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Helped clients find permanent or temporary housing.
  • Various levels of responsibilities leading to current position.



Education

Phycology

Maryland Eastern Shore
Princess Anne, MD

High School Diploma -

Crossland High School
Temple Hills, MD
06.1989

Skills

  • Service Delivery Management
  • Administrative Supervision
  • Staff Training
  • Attention to Detail

Certification



  • Section 8 HCV Rent Calculations
  • PIC Tricks Training
  • Fair Housing


Timeline

Housing Manager

ARHA
01.2018 - Current

Housing Specialist

ARHA
01.2001 - Current

Phycology

Maryland Eastern Shore

High School Diploma -

Crossland High School

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Markeda Alston