Markedia Green

scheduling visits and call flow on all transactions and interactions with our patients and members.

ensuring that all transactions are completed in an efficient, accurate, and customer-centric manner.

monitoring, scoring and delivery of feedback to all member services team members and leaders

• The Data Entry Operator is responsible for processing child support payments in the SDU(state Disbursement unit) and other duties as assigned.
• Identified, corrected and reported data entry errors.
• Compiled data from source documents prior to data entry.

• Answer calls From Customers in order to provide them with the information or assistance they need. Resolving client's queries and complaint
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service