Summary
Overview
Work History
Education
Skills
Timeline
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MARKEISHA HAUGABOOK

Fort Valley,GA

Summary

Responsible sales associate proficient in great customer service and money management. Ready to work in any kind of environment. Honest, Passionate and motivated, with a drive for excellence. 4 years in dealing with customers and in cashier positions.

Overview

6
6
years of professional experience

Work History

Emergency Roadside Assistant

Geico
08.2021 - 10.2023
  • Enhanced customer satisfaction by providing timely and efficient emergency roadside assistance.
  • Reduced response time for service calls by optimizing dispatch routes and prioritizing tasks.
  • Maintained high-quality service standards with thorough knowledge of vehicle systems and repair techniques.
  • Increased membership retention rate by delivering exceptional customer care and building rapport with clients.
  • Collaborated with team members to streamline operations and improve overall efficiency in the field.
  • Assisted motorists in distress, offering prompt solutions to a variety of roadside emergencies.

Wireless Specialist

The Revenue Optimization Companies
10.2019 - 06.2021
  • Provide Customer Service For Phone Companies
  • Activate Phone On At&t, Verizon & Sprint
  • Take Payments Using Cash, Debit, Credit & Checks
  • Help customers with any tech issues.
  • Troubleshot and resolved complex connectivity problems, ensuring uninterrupted service for customers.
  • Streamlined customer support by addressing technical issues promptly, leading to improved client satisfaction.
  • Enhanced wireless network performance by optimizing configurations and conducting regular system updates.

Stocker

Walmart Supercenter
03.2019 - 04.2019
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
  • Keep records on the use and/or damage of stock or stock handling equipment.

Sales Associate

Dollar General Market
06.2018 - 01.2019
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Exchange money, credit, and casino chips, and make change for customers
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies.

Sales Associate

Roses
12.2017 - 07.2018
  • Manage the department for which they buy
  • Authorize payment of invoices or return of merchandise
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies.

Education

High School Diploma -

Peach County High School
Fort Valley, GA
05.2017

Skills

  • Speaking Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Social Perceptiveness
  • Time Management
  • Negotiation
  • Active Learning
  • Computers and Electronics
  • Easy Learner
  • GPS Navigation
  • Roadside safety protocols
  • Emergency response
  • Account Updating
  • Technical Support
  • Customer Service
  • Data Entry

Timeline

Emergency Roadside Assistant

Geico
08.2021 - 10.2023

Wireless Specialist

The Revenue Optimization Companies
10.2019 - 06.2021

Stocker

Walmart Supercenter
03.2019 - 04.2019

Sales Associate

Dollar General Market
06.2018 - 01.2019

Sales Associate

Roses
12.2017 - 07.2018

High School Diploma -

Peach County High School

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MARKEISHA HAUGABOOK