Markeisha Jordan
Peoria,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
OSF Medical Center
01.2017 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Documented patient information and care activities in electronic health record.
Safety Companion
OSF Saint Francis Medical Center
07.2020 - 08.2021
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Medical Office Assistant
Osf Cardiovascular Institute
08.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used EPIC to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
Education
No Degree - Certified Nursing Assistant
Helping Hands
East Peoria, IL09.2016
High School Diploma -
Manual High School
Peoria, IL05.2012
Skills
- Physician Assistance
- Insurance Verification
- HIPAA Compliance
- Multitasking and Organization
- Patient Relations
- Records Management
- Positive Attitude
- Patient Care
- Cleaning and Sanitizing
- Medical Records Maintenance
- OSHA Compliance
- Patient Referrals
- Patient Charting
Timeline
Medical Office Assistant
Osf Cardiovascular Institute
08.2021 - Current
Safety Companion
OSF Saint Francis Medical Center
07.2020 - 08.2021
Certified Nursing Assistant
OSF Medical Center
01.2017 - Current
No Degree - Certified Nursing Assistant
Helping Hands
High School Diploma -
Manual High School
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