Markel Hyshaw
Buffalo
Summary
Enjoys troubleshooting to find solutions in regards to technical issues. Talented, hardworking, and with expert professional knowledge in the IT department. I work well with others and, as an individual. I would be a great asset to a company offering an opportunity for advancement and growth based on experience and job performance.
Overview
10
10
years of professional experience
Work History
Field Service Technician
AHT/Kardex Remstar
08.2018 - 06.2022
- Handled telephone support calls to determine issues and provide solutions.
- Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Monitored and inspected equipment, systems and control boards.
- Performed troubleshooting to fix malfunctions and issues.
Field Service Tech
Green Technical Services
03.2016 - 08.2018
Working with Paint tint machines(Certified),electronic Cart pushers,handicap electric carts,Register belts etc...
Field Service Technician
Toshiba
07.2014 - 03.2016
Working with Toshiba copiers and risographs and hp printers and basic networking
Sales Associate/Service Tech
Firestone
10.2012 - 07.2014
Education
Computer IT/Cisco Network
Erie Community College
Orchard Park, NY2014
High School Diploma - Automotive Repair Technology
Burgard Vocational High School
Buffalo, NY2012
Skills
- OSHA 30 HR
- Electrical safety training
- Microsoft Office expert
- Windows XP/Vista/7/8/10
- Proficient in AVG, Printers, PC Security systems
- Accomplished with mobile devices
- Troubleshooting
- Paint Tint Machines
- Excellent problem solving skills
- Customer needs assessment
- Automotive Repair
- Superior customer service
- Diagnosis and repair
- Preventative maintenance
- Suspension and alignment
- Electrical systems
- Brake systems expertise
- Engine replacement specialist
- Equipment safety expert
- Brake repair and replacement
- Copier repair
- Hp&Lexmark certified Repair Tech
- Risograph Tech
Accomplishments
- OSHA 30 Certification
- Fluid Management Accutinter Certification :Chicago IL April 28 2017
- Cisco IT Essentials Training-Course Completion Certificate:May29,2014 Erie Community College :Orchard Park NY
- S/P2 Mechanical Safety Certification:October 2012 Burgard Vocational High School Buffalo NY
Timeline
Field Service Technician
AHT/Kardex Remstar
08.2018 - 06.2022
Field Service Tech
Green Technical Services
03.2016 - 08.2018
Field Service Technician
Toshiba
07.2014 - 03.2016
Sales Associate/Service Tech
Firestone
10.2012 - 07.2014
High School Diploma - Automotive Repair Technology
Burgard Vocational High School
Computer IT/Cisco Network
Erie Community College
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