Markel Norwood

Achieved $1.25M monthly quota by guiding patients through sales process.

Facilitated patient financing to improve treatment acceptance rates.

• Presented cases to doctors, aiding in accurate diagnoses.
• Ensured smooth transition of patients to admin team for scheduling.
• Collaborated in sales meetings to refine team strategies.

Exceeded sales quotas with 116.4% in 2021, 107.6% in 2022, and 101% in 2023 through strong customer relationship management.

Monitored customer activity via CRM tools, achieving 28% growth in territory for 2023.

• Generated comprehensive sales reports detailing strategies that consistently surpassed targets.
• Collaborated with marketing teams to create campaigns that enhanced customer engagement.
• Managed budgets and submitted precise expense reports to maintain financial accuracy.
• Sponsored educational events to increase comfort with Zest products among specialists and general doctors.

Analyzed sales trends to optimize broadband strategies, resulting in increased customer acquisition rates.
Consistently achieved sales targets, contributing to substantial revenue growth.
Collaborated with team to streamline sales processes and improve customer satisfaction.
Maintained meticulous attention to sales details, enhancing service quality and reliability.

Achieved sales targets through strategic calls and activities, driving measurable revenue growth.
Expanded customer base by identifying and cultivating new sales prospects, resulting in significant growth.
Developed strategic sales plans during daily meetings to optimize activities and performance.
Assisted dentists in surgical procedures by providing guidance on dental drilling sequences and setup.
Recruited and scheduled dental professionals for seminars to enhance professional development.

Achieved departmental goals through KPI implementation while leading a team of 5 CSRs.
Enhanced team performance by developing and executing new hire training processes.
Improved sales order retrieval by communicating key updates to Regional Managers via CRM.