Markelle Ross
Dawson,GA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
Work History
Manager
Party City
06.2019 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Store Associate
Badcock Home Furniture
01.2015 - 05.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Bachelor of Science - Business Administration And Management
Miles College
Fairfield, AL05-2025
High School Diploma -
Terrell High School
Dawson, GA05-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations management
- Project management
- Performance management
- Shift scheduling
- Workforce management
- Performance evaluations
- Task delegation
- Documentation and reporting
Timeline
Manager
Party City
06.2019 - 12.2024
Store Associate
Badcock Home Furniture
01.2015 - 05.2019
Bachelor of Science - Business Administration And Management
Miles College
High School Diploma -
Terrell High School
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