Markelle Sullivan
West Jordan,UT
Summary
At Wasatch Springs Animal Hospital, I used my expertise in medication and vaccine administration alongside exceptional customer service skills to enhance patient care and clinic efficiency. Demonstrated ability to manage time-sensitive tasks and improve operational flow, significantly contributing to a supportive and effective treatment environment.
I feel like I possess excellent communication and customer service skills to deliver quality patient care.
I am an organized and dependable Technician successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Veterinary Technician
Wasatch Springs Animal Hospital
Salt Lake City, UT
09.2005 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted with diagnostic tests such as blood work and x-rays, to aid in accurate diagnosis and treatment planning.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Administer medications, vaccines and treatments as instructed by veterinarian.
Education
West Jordan High School
West Jordan, UT06.2005
Veterinary Assistant/Technician
Jordan Applied Technical College
9301 S. Wights Fort Road, West Jordan, Ut06.2005
Skills
- Medication Administration
- Surgical procedures and support
- Vaccine administration
- Medical History Collection
- Laboratory skills
- Surgical Preparation
- Pharmacy Duties
- Client Education
- Treatment Administration
- Suture removal
- Nail Trimming
- Supply Restocking
- Euthanasia Procedures
- Dental Procedures
- Veterinary office administration
- Responsible and Reliable
- Customer Service
- Appointment Scheduling
Additional Information
Steve Sheehy 801-953-4109 close family friend
Annette Hanks 801-231-5037 previous office manager at Wasatch Springs Animal Hospital
Timeline
Veterinary Technician
Wasatch Springs Animal Hospital
09.2005 - Current
West Jordan High School
Veterinary Assistant/Technician
Jordan Applied Technical College