Markesha Williams
Plaquemine,LA
Summary
Experienced management professional with a strong track record in team leadership and operational oversight. Skilled in achieving goals through collaboration and adaptability to changing demands. Proficient in conflict resolution, process improvement, and fostering a positive work environment.
Overview
18
18
years of professional experience
Work History
Assistant Manager/Loan Officer/ACH Clerk/Head Teller
Iberville Federal Credit Union
2019.04 - Current
- Duties: Cash handling, open/close members accounts, answer phones, balance ATM, balance teller box, maintain/post ACH files, operate office machines, type varies documents, filing, submit/research disputes for members, process loans, manage a small team, other duties as assigned.
Front Desk Attendant/Kids Zone
Dow Westside YMCA
2015.08 - 2019.04
- Duties: Answer phones, help members, take payments, show potential member around, give potential members information about the company, watch kids, filing, help in fitness center, type documents, and other duties as assigned.
Administrative Assistant
Law Office of Maurice Hall
2013.02 - 2015.05
- Duties: Answer phones, type court documents, assistant lawyer in preparing for court, courthouse runs, take payments, set up court dates, and call courthouse and lawyers.
Cashier
Plaquemine Truck Stop
2013.10 - 2015.03
- Duties: Cashiering, counting money, stock cooler and shelves and other duties as assigned.
QA Tester
EA Sports
2010.04 - 2010.10
- Duties: Test video games for accuracy and typing tickets into computer software.
Receptionist/Cashier
Iberville Parish City Council-PHS
2007.08 - 2008.05
- Duties: Cash handling for school store/front office, assist staff, filing, answering phones.
Education
Diploma -
Plaquemine High School
Plaquemine, LA05.2008
Bachelors Degree - Information System Security
ITT-Technical Institute
Baton Rouge, LA06.2012
Associates Degree - Computer Network Systems
ITT-Technical Institute
Baton Rouge, LA09.2010
Skills
- Thorough quality assurance skills
- Experienced with Outlook, Microsoft Windows XP and Office applications
- Sharetec software proficiency
- Effective verbal and non-verbal communication
- Financial transaction processing
- Collaborative team management
- Effective decision-making
- Analytical problem-solving
- Effective time and staff scheduling management
- Customer service expertise
- Team morale enhancement and development leadership
- Proficient in delegating tasks and conflict management
Timeline
Assistant Manager/Loan Officer/ACH Clerk/Head Teller
Iberville Federal Credit Union
2019.04 - Current
Front Desk Attendant/Kids Zone
Dow Westside YMCA
2015.08 - 2019.04
Cashier
Plaquemine Truck Stop
2013.10 - 2015.03
Administrative Assistant
Law Office of Maurice Hall
2013.02 - 2015.05
QA Tester
EA Sports
2010.04 - 2010.10
Receptionist/Cashier
Iberville Parish City Council-PHS
2007.08 - 2008.05
Bachelors Degree - Information System Security
ITT-Technical Institute
Associates Degree - Computer Network Systems
ITT-Technical Institute
Diploma -
Plaquemine High School