Markeshia Davis
Marshall,TX
Summary
Energetic Healthcare professional skilled in addressing acute and chronic conditions, dedicated to providing top-quality, patient-centered care. Resourcefully navigates complex healthcare environments to optimize patient care.
Overview
14
14
years of professional experience
Work History
Certified Nursing Assistant
Treviso Transitional Care Longview
Longview, TX
08.2024 - Current
- Assist patients with activities of daily living, such as bathing, grooming, and dressing.
- Reports changes in patient condition to registered nurse or physician.
- Answers call lights promptly and responds to patient needs accordingly.
Customer Service Representative
Concentrix
Fremont, CA
06.2023 - 08.2024
- Assisted customers in filing new insurance claims and provided status updates on existing ones.
- Provided guidance to customers regarding their rights and obligations under the insurance policies.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Truck Driver
TLS Solutions
Grand Prairie, TX
05.2022 - 05.2023
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Communicated with dispatchers regarding pickup and delivery times.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Truck Driver
JB Hunt Transport
Haslet, Texas
10.2020 - 01.2022
- Operated a 53-foot intermodal tractor-trailer with a capacity of 26,000+ per gross vehicle weight, for freight of all kinds.
- Ensured compliance with Federal Motor Carrier Safety Administration standards at all times while operating a commercial vehicle.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Truck Driver
Stevens Transport
Dallas, TX
05.2020 - 09.2020
- Operated a 53-foot tractor trailer with a capacity of up to 80,000 pounds of freight of all kinds over 48 states.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Emergency Medical Technician
City Ambulance Service
Dallas, TX
07.2019 - 04.2020
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Patient Care Technician
Charlton Methodist Hospital
Dallas , TX
05.2019 - 01.2020
- Provided emotional support for patients and families during difficult times.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment, and instruments for IMC and ED.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Emergency Medical Technician
Integhearty Ambulance Service
Lancaster, TX
09.2017 - 07.2019
- Transported bedridden veterans to the VA hospital or other VA facilities using ambulances or wheelchair vans when needed.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
EMT/ Administrator of Records
Tiger EMS
Longview, TX
08.2015 - 09.2017
- Verified accuracy of records by comparing them to source documents.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Facilitated communication between patients, family members, and healthcare professionals.
- Cleaned and sanitized ambulance and supplies between calls.
Certified Nursing Assistant
Marshall Manor
Marshall, TX
02.2012 - 08.2015
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Certified Nursing Assistant
Heritage House of Marshall
Marsha, TX
12.2010 - 02.2012
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
Education
Certificate - Truck Driving
Stevens Transport Driver Training
Dallas, TX05-2020
Certificate - Emergency Medical Technician-B
Panola College
Carthage, TX12-2014
Certificate - Medical Assistant
Remington College
Shreveport, LA02-2012
Certificate - Certified Nurse Assistant
Panola College
Carthage, TX07-2010
Skills
- Flexible
- Time management
- Teamwork
- Extroversion
- Leadership
- Emotional Intelligence
- Communication and people skills
- Active listening
- Problem-solving and decision-making
References
References available upon request.
Timeline
Certified Nursing Assistant
Treviso Transitional Care Longview
08.2024 - Current
Customer Service Representative
Concentrix
06.2023 - 08.2024
Truck Driver
TLS Solutions
05.2022 - 05.2023
Truck Driver
JB Hunt Transport
10.2020 - 01.2022
Truck Driver
Stevens Transport
05.2020 - 09.2020
Emergency Medical Technician
City Ambulance Service
07.2019 - 04.2020
Patient Care Technician
Charlton Methodist Hospital
05.2019 - 01.2020
Emergency Medical Technician
Integhearty Ambulance Service
09.2017 - 07.2019
EMT/ Administrator of Records
Tiger EMS
08.2015 - 09.2017
Certified Nursing Assistant
Marshall Manor
02.2012 - 08.2015
Certified Nursing Assistant
Heritage House of Marshall
12.2010 - 02.2012
Certificate - Truck Driving
Stevens Transport Driver Training
Certificate - Emergency Medical Technician-B
Panola College
Certificate - Medical Assistant
Remington College
Certificate - Certified Nurse Assistant
Panola College
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