Markia Brown
Summit Point
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Utilize SAP(System Applications and Products),OTM(Oracle Transportation Management), and PKMS(Warehouse Management System).
Used Microsoft Word and other software tools to create documents and other communications.
Anticipated and resolved transportation issues by working in conjunction with carriers,shipping handlers and distribution and logistics groups.
Overview
7
7
years of professional experience
Work History
Team Lead
Kraft Heinz
Winchester
07.2024 - Current
- Led cross-functional teams to enhance production efficiency and streamline operations.
- Mentored team members on best practices, fostering a culture of continuous improvement.
- Developed and implemented training programs to ensure compliance with safety standards.
- Analyzed production data to identify trends and drive process optimization initiatives.
- Collaborated with management to establish performance targets and monitor progress.
- Conducted detailed inspections to ensure product quality and compliance with industry standards.
- Identified defects and discrepancies, facilitating corrective actions to enhance overall production quality.
Wave Planner
Rubbermaid
Winchester, VA
03.2019 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Loadbuilder
Rubbermaid
Winchester, VA
03.2019 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
High School Diploma -
Washington High School
Charles Town, WV05.2009
Skills
- Streamlined workflow prioritization to enhance operational efficiency
- Enhanced customer satisfaction through proactive service and support initiatives
- Enhanced customer experience through strategic service improvements
- Facilitated collaborative efforts among team members to achieve project goals
- Enhanced service quality through systematic evaluation and improvement initiatives
- Assisted in managing data communications systems to support organizational needs Collaborated with team members to troubleshoot connectivity issues Provided technical support to users for data communication tools
- Validated accuracy and completeness of shipments prior to dispatch
- Oversaw scheduling operations to optimize resource allocation
- Executed comprehensive troubleshooting strategies to identify and resolve technical issues
- Assisted in organizing tasks and schedules to meet deadlines Supported team members in managing time effectively Contributed to maintaining an orderly workspace
- Managed scheduling logistics to optimize resource allocation
Timeline
Team Lead
Kraft Heinz
07.2024 - Current
Wave Planner
Rubbermaid
03.2019 - Current
Loadbuilder
Rubbermaid
03.2019 - Current
High School Diploma -
Washington High School