Markia Savoy
Thibodaux,LA
Summary
Compassionate and driven nursing student with practical knowledge gained through rigorous clinical practice and academic studies. Demonstrated ability in patient care, health assessment, and medication administration. Strong interpersonal skills showcased through providing empathetic support to patients and collaborating effectively with multidisciplinary teams. Proven dedication to promoting patient safety and delivering high-quality healthcare.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
AMG Specialty Hospital
08.2023 - 01.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Distribution Clerk
US Posal Service
06.2023 - 01.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Tracked outgoing mail to provide accurate customer updates.
- Labeled packages with clear, correct information to reduce mailing errors.
- Checked parcels were securely sealed to eliminate losses.
- Processed and organized incoming mail for distribution to appropriate departments.
- Upsold postal services like insurance and tracking.
- Updated and maintained mailing lists and customer records.
Emergency Room Technician
Ochsner Health
08.2023 - 10.2023
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Quickly responded to codes and cardiac monitor alarms.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Inserted peripheral IVs and administered non-medication IV fluids.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Mental Health Technician
Oschner Medical Center
08.2022 - 02.2023
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Special Service Lead/Cashier/Customer Service
Home Depot
12.2014 - 08.2022
- Back Office/Vault knowledge
- Everyday my job is provide service to all customers that walk into our doors
- I try my very best to make sure that each and every customers leaves our store with a excellent shopping experience
- Experienced with Microsoft Software.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered prompt service to prioritize customer needs.
Education
Technical Diploma - Practical Nursing
Fletcher Technical Community College
Schriever, LA05-2025
Certification - Nursing Assistance
L.E. Fletcher Technical Community College
Schriever, LA05.2024
Certification - Certified Medical Assistant
L.E. Fletcher Technical Community College
Schriever, LA05.2023
High School Diploma -
HL Bourgeois High School
Gray, LA05.2015
Skills
- Vital signs monitoring
- Basic nursing care
- ADL support
- Sterilization techniques
- IV insertion
- Blood glucose monitoring
- CPR certification
- Patient observation
- Clinical training
Certification
- Driver's License
- BLS Certification, 11/22/24
- CPR Certification, 10/01/24
- CNA - Certified Nursing Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Patient Care Technician
AMG Specialty Hospital
08.2023 - 01.2024
Emergency Room Technician
Ochsner Health
08.2023 - 10.2023
Distribution Clerk
US Posal Service
06.2023 - 01.2024
Mental Health Technician
Oschner Medical Center
08.2022 - 02.2023
Special Service Lead/Cashier/Customer Service
Home Depot
12.2014 - 08.2022
Technical Diploma - Practical Nursing
Fletcher Technical Community College
Certification - Nursing Assistance
L.E. Fletcher Technical Community College
Certification - Certified Medical Assistant
L.E. Fletcher Technical Community College
High School Diploma -
HL Bourgeois High School