MARKIA L. PEGUESE
Florence,SC
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Assembly Worker
Otis Elevator Company
02.2022 - Current
- Completed assigned tasks quickly to decrease production time.
- Followed detailed assembly instructions, processes and procedures.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Notified supervisor of issues with equipment or production.
- Visually inspected devices for defects and placed defective items into reject bin.
Cashier
IGA
08.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Fulfillment Associate
Amazon
10.2016 - 05.2021
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Education
High School Diploma -
Wilson High School
Florence, SC05.2010
Skills
- Claim Handling
- Process Payments
- Social Perceptiveness
- Microsoft Office
- Customer and Client Relations
- Organization Skills
- Sales and Promotions
- Operating Telephones
- Active Listening
- Expense Reporting
- Keyboard Entry
- Microsoft Internet Explorer
Timeline
Cashier
IGA
08.2022 - 10.2022
Assembly Worker
Otis Elevator Company
02.2022 - Current
Fulfillment Associate
Amazon
10.2016 - 05.2021
High School Diploma -
Wilson High School