Markina Harris
Newport Beach,CA
Summary
Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Overview
18
18
years of professional experience
Work History
Public Relations Specialist
Kina Expedited
01.2021 - Current
- Managed crisis communications, mitigating potential damage to client reputation and restoring public trust.
- Delivered comprehensive reports on campaign results, highlighting successes and providing actionable insights for future endeavors.
- Managed service projects from start to finish by finding partners, making detailed plans, and executive projects.
- Managed multiple client accounts simultaneously, ensuring timely delivery of high-quality work while maintaining strong relationships with stakeholders.
- Mentored junior team members, sharing expertise in public relations tactics while fostering their professional development.
- Directed 3 informational programs per quarter designed to foster favorable public and stockholder perceptions of company's accomplishments.
Leasing Manager
Execustay Axis Perim Ctr
12.2017 - 12.2020
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Assisted property managers with budget preparation and expense tracking, optimizing resource allocation across entire portfolio of managed properties.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Streamlined leasing process for efficiency by implementing online application system.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Leasing Supervisor
Ram Partners
02.2014 - 11.2017
- Worked closely with management on budgeting matters related to leasing operations including forecasts of revenue projections based on occupancy levels.
- Developed successful marketing strategies that attracted potential tenants and increased property visibility.
- Provided ongoing training to leasing agents, enhancing their skills and facilitating professional growth.
- Led team of leasing agents to achieve high occupancy rates and maintain low turnover percentage.
- Achieved high renewal rates by implementing proactive lease renewal strategies and offering incentives to retain tenants.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Assistant Portfolio Manager
Invitation Homes
02.2010 - 01.2014
- Collaborated with property managers to maintain up-to-date records on vacancies, ensuring accurate reporting on occupancy rates.
- Assisted in development of annual budgets, providing data-driven recommendations for cost-effective strategies to improve property performance.
- Contributed to staff development by participating in hiring processes, training initiatives, and performance evaluations for fellow team members.
- Stayed current with industry trends and regulatory changes by attending conferences, workshops, and training sessions related to affordable housing best practices.
Leasing Administrator/Team Leader
Thomas Realty
03.2006 - 01.2010
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed strong relationships with prospective tenants through timely communication and professional service during property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Education
Bachelor of Arts - Broadcast Journalism/Political Science
Central Michigan University
Mt. Pleasant, MI06.1995
Skills
- Motivated Leader
- Customer Resolution Specialist
- Management/Coaching
- Interpersonal Skills
- Confident, Quick Thinking
- Public Speaking
Timeline
Public Relations Specialist
Kina Expedited
01.2021 - Current
Leasing Manager
Execustay Axis Perim Ctr
12.2017 - 12.2020
Leasing Supervisor
Ram Partners
02.2014 - 11.2017
Assistant Portfolio Manager
Invitation Homes
02.2010 - 01.2014
Leasing Administrator/Team Leader
Thomas Realty
03.2006 - 01.2010
Bachelor of Arts - Broadcast Journalism/Political Science
Central Michigan University
Similar Profiles
Ezekiel KaisurEzekiel Kaisur
Head of Risk at Kina Securities Limited T/as Kina BankHead of Risk at Kina Securities Limited T/as Kina Bank
Joanne KarukuruJoanne Karukuru
Home Lending Specialist at Kina Bank LimitedHome Lending Specialist at Kina Bank Limited
Lokelani CamerosLokelani Cameros
Operations Manager, Resident Care Manager, CNA at Kina 'Ole EstateOperations Manager, Resident Care Manager, CNA at Kina 'Ole Estate