Markise Redmond
Charlottesville,VA
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Town Park. Proven ability to enhance guest satisfaction through efficient vehicle management and effective communication. Skilled in multitasking and problem-solving, consistently exceeding expectations while maintaining a clean driving record and a commitment to quality.
Overview
6
6
years of professional experience
Work History
Vallet
Town Park
Charlottesville, VA
05.2023 - 05.2025
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
Sorter
Hanes
01.2022 - 06.2023
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Used hand-held scanner to enter data product information.
- Inspected items for damage or defects before sorting as part of quality control process.
Sheet Metal Apprentice
Local 100
Charlottesville, VA
01.2019 - 04.2023
- Aided skill development with continuous learning from experienced Sheet Metal Workers throughout the apprenticeship program.
- Gained expertise in different types of metals, their properties, and appropriate uses for each project requirement.
- Enhanced project efficiency by assisting in the fabrication, assembly, and installation of sheet metal products.
- Demonstrated adaptability by working effectively under diverse weather conditions at both indoor and outdoor job sites.
- Developed hands-on skills through regular use of hand tools, power tools, and welding equipment in daily tasks.
- Exceeded client expectations consistently through meticulous attention to detail and craftsmanship in all projects.
Education
Northumberland
Heathsville, VA06.2004
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Problem-solving
- Strong communication skills
- Clean driving record
- Valid Driver's license
- Attention to detail
- Multitasking and organization
- Team player mentality
- Customer service
Timeline
Vallet
Town Park
05.2023 - 05.2025
Sorter
Hanes
01.2022 - 06.2023
Sheet Metal Apprentice
Local 100
01.2019 - 04.2023
Northumberland