Markisha Devine
Phoenix
Summary
Detail-oriented professional with proven ability to deliver high-quality results under tight deadlines. Skilled in customer service and safety protocols, consistently enhancing vehicle aesthetics and ensuring client satisfaction.
Overview
1
1
Certification
18
18
years of professional experience
Work History
DETAILER
TOPLINE
Phoenix, AZ
02.2026 - 05.2026
- Collaborated with team to ensure high-quality detailing standards for various vehicle types.
- Utilized advanced cleaning techniques and tools to enhance vehicle aesthetics.
- Assisted in maintaining inventory of detailing supplies and equipment for operational efficiency.
- Adapted quickly to new detailing products and techniques, ensuring consistent service quality.
- Followed safety protocols while operating machinery and handling chemicals during detailing processes.
- Contributed to customer satisfaction by delivering detailed, polished results within tight timeframes.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Vacuumed interiors of vehicles to remove dirt and debris.
PACKER
Hello Fresh
Phoenix, AZ
12.2025 - 01.2026
- Operated packing machinery to ensure timely assembly of meal kits.
- Collaborated with team members to optimize workflow and reduce errors during packaging process.
- Maintained cleanliness and organization of packing area to adhere to safety standards.
- Inspected products for quality assurance prior to packaging, ensuring all items met company specifications.
- Assisted in inventory management by tracking supplies and reporting shortages to supervisors.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier/Food Packer
KFC
Phoenix, AZ
05.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization in dining and service areas.
- Assisted customers with menu inquiries and special requests promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash and credit transactions accurately, ensuring proper change distribution.
- Assisted customers with returns, refunds and resolving transaction issues.
Re Entry Peperation Specialist
Arizona State
Goodyear, AZ
03.2021 - 11.2025
- Led cross-functional teams to improve project outcomes and enhance operational efficiency.
- Developed and implemented training programs to elevate staff performance and knowledge retention.
- Analyzed data trends to inform strategic decisions and optimize resource allocation.
- Streamlined processes to reduce redundancies and increase overall productivity within departments.
- Collaborated with stakeholders to identify needs and execute solutions aligned with organizational goals.
- Facilitated workshops that drove innovation and encouraged team collaboration on key initiatives.
- Followed all company policies and procedures to deliver quality work.
- Conducted comprehensive competitor analysis to inform strategic decisions.
Packer
Amazon
Phoenix, AZ
01.2015 - 04.2017
- Operated packing machinery, ensuring efficient processing of meal kit components.
- Collaborated with team members to maintain optimal workflow and productivity levels.
- Inspected products for quality assurance, adhering to food safety standards and protocols.
- Implemented process improvements, reducing packing time while maintaining accuracy of orders.
- Coordinated inventory management, ensuring timely restocking of packaging materials as needed.
Package Handler
District Photo
Phoenix, AZ
02.2014 - 01.2015
- Operated packaging machinery to ensure efficient processing of materials.
- Loaded and unloaded packages accurately to maintain inventory integrity.
- Trained new employees on safety protocols and operational procedures.
- Monitored equipment performance, identifying issues for prompt resolution.
- Coordinated with team members to optimize package sorting and delivery schedules.
Receptionist
Aid And Assist Tow Truck Company
Phoenix, AZ
07.2008 - 02.2014
- Managed multi-line phone system, directing calls to appropriate departments and ensuring timely responses.
- Coordinated schedules for tow truck operations, optimizing resource allocation and minimizing downtime.
- Maintained accurate records of service requests and vehicle dispatches using industry-specific software.
- Developed customer service protocols, enhancing client interactions and improving satisfaction ratings.
- Trained new reception staff on operational workflows and company policies, fostering a collaborative work environment.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Education
Plumbing - Level 1 And Level 2 in Plumbing
Call-A-Teen
Phoenix, AZ05-2023
Quality Customer Service - Business Communication
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ06-2022
Skills
- Customer service
- Safety procedures
- Automotive detailing
- Interior detailing
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Certification
Plumbing level 1 and level 2
Timeline
DETAILER
TOPLINE
02.2026 - 05.2026
PACKER
Hello Fresh
12.2025 - 01.2026
Cashier/Food Packer
KFC
05.2025 - 12.2025
Re Entry Peperation Specialist
Arizona State
03.2021 - 11.2025
Packer
Amazon
01.2015 - 04.2017
Package Handler
District Photo
02.2014 - 01.2015
Receptionist
Aid And Assist Tow Truck Company
07.2008 - 02.2014
Plumbing - Level 1 And Level 2 in Plumbing
Call-A-Teen
Quality Customer Service - Business Communication
Maricopa Community Colleges, Rio Salado Community College