Summary
Overview
Work History
Education
Skills
Gaps in Employment and References
Work Availability
Certification
Accomplishments
Timeline
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Markita Monk

AABA Graduate and Security Officer
Washington,DC

Summary

I am a motivated student ready to apply knowledge and skills in real-world settings. I demonstrate effective communication and collaboration abilities, contributing fresh perspectives to team dynamics. Committed to continuous learning and delivering high-quality results in any project.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Unarmed Security Officer

Global Security (formerly Butler Security)
Arlington, Virginia
03.2024 - 09.2025
  • Protected entrances by scanning individuals and bags with manual checks or x-ray equipment.
  • Provided customer service assistance to visitors, offering directions and relevant information.
  • Responded to alarms and investigated disturbances promptly and effectively.

Client Intake Representative

Progressive Pursuits LLC
Washington, District of Columbia
02.2020 - 01.2024
  • Evaluated client satisfaction through follow-up communication regarding service outcomes.
  • Monitored client progress and updated case files to reflect changes.
  • Coordinated intake process, ensuring thecollection and processing of all required documentation.

Phlebotomist/Supervisor

American Red Cross
Washington, District of Columbia
09.2016 - 12.2019
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Managed inventory of phlebotomy supplies and reordered stock as necessary.
  • Entered patient information and test orders into computer systems accurately.

Sales Associate

Crate and Barrel
Washington, District of Columbia
10.2012 - 09.2014
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Adhered to company initiatives and achieved established goals.

Education

BBA - Business Administration

American InterContinental University
Schaumburg, IL
04-2025

Certified Medical Phlebotomy Technician - Phlebotomy

Prospect College (Formerly Tech. Learning Center)
Washington, DC
06-2012

Certified Dental Assistant - Dental Assisting

Concorde Career College
Tampa, FL
02.2005 - 05.2006

Skills

  • Administrative skills and assistance
  • Interviewing techniques
  • Effective planning and organization
  • File management
  • Office administration
  • Conflict resolution
  • Security equipment operation
  • Access control management
  • Alarm monitoring
  • Incident reporting

Gaps in Employment and References

  • References and gaps in employment available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • DCJS Security License
  • AABA Graduate
  • Certified Medical Phlebotomy Technician
  • Certified Denta; Assistant

Accomplishments

  • Documented and resolved issues
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.

Timeline

Unarmed Security Officer

Global Security (formerly Butler Security)
03.2024 - 09.2025

Client Intake Representative

Progressive Pursuits LLC
02.2020 - 01.2024

Phlebotomist/Supervisor

American Red Cross
09.2016 - 12.2019

Sales Associate

Crate and Barrel
10.2012 - 09.2014

Certified Dental Assistant - Dental Assisting

Concorde Career College
02.2005 - 05.2006

BBA - Business Administration

American InterContinental University

Certified Medical Phlebotomy Technician - Phlebotomy

Prospect College (Formerly Tech. Learning Center)

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