Marko Alvarado
Summary
A motivated Psychology student at the University of Houston with a deep devotion to helping individuals with mental health challenges. Through over 4 years of experience in retail, I've been known for being dedicated, reliable, and precise in following directions. I bring a hardworking attitude to achieve both personal and professional goals. Very eager to contribute my skills and positive energy to a supportive team while also gaining valuable experience to further my education and career aspirations in mental health care.
Overview
4
4
years of professional experience
Work History
Customer Service Advocate/Self-Checkout/Drive-Up
Target
10.2024 - 05.2025
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed opening and closing functions as needed to meet operational needs.
- Delivered prompt service to prioritize customer needs.
Cashier/Self-Checkout Clerk
Kroger
09.2021 - 04.2024
- Collaborated with other staff to increase efficiency during peak hours
- Created a presentable and welcoming checkout area
- Greet customers and assist them as needed
- Respond to customer questions quickly and professionally and make purchasing suggestions when appropriate
- Mentor new staff members to ensure high standards of customer service and provide guidance on company procedures
Education
(Working on Obtaining B.S. Degree in Psychology) -
University of Houston (Main Campus)
Houston, Texas(Highschool Diploma) -
Cristo Rey Jesuit College Preparatory School of Houston
Houston, Texas05-2022
Skills
- Detail Oriented
- Outgoing/Friendly
- Communicative
- Hardworking/Disciplined
- Compliant/Subordinate to Workplace Rules
- Technologically Skilled
Timeline
Customer Service Advocate/Self-Checkout/Drive-Up
Target
10.2024 - 05.2025
Cashier/Self-Checkout Clerk
Kroger
09.2021 - 04.2024
(Working on Obtaining B.S. Degree in Psychology) -
University of Houston (Main Campus)
(Highschool Diploma) -
Cristo Rey Jesuit College Preparatory School of Houston