Mark Parsons
Houston
Summary
Dynamic Senior Business Analyst with a proven track record at Boston Scientific, leveraging technical acumen and interpersonal skills to enhance revenue cycle processes. Achieved a $200K monthly revenue increase through streamlined workflows and KPI implementation. Proficient in SQL and Agile methodologies, driving impactful solutions in healthcare analytics.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Business Analyst Cardiac Diagnostics
Boston Scientific
01.2024 - Current
- Act as intermediary between IT and business unit of over 400 users.
- Provide analytics and reporting on all phases of revenue cycle from registration to billing.
- Work with internal teams to maximize revenue from payors.
- Coordinate and manage UAT.
- Streamline user training introducing automated e-learning.
- Assist in build of new tables in data warehouse.
- Automation of manual processes utilizing API’s and stored procedures.
- Improved process flow for Accounting department utilizing new flow for appeals resulting in increased monthly revenue of $200K.
- Implemented KPI metrics utilizing sql server/powerBI.
Project Lead Analyst
ADCS
01.2022 - 01.2023
- Work with internal resources on Nextgen EHR.
- Managed in-house patient satisfaction survey implementation for patients and providers.
- Managed patient eligibility project with CVS and partnered with Wells Fargo to manage payments and 835 remittances.
- Implemented CRM tool for marketing department providing API specifications and extracting patient claims and appointment data in SQL.
- Ensure data accuracy and consistency.
- Act as intermediary between the business and Technical teams.
- Create business process diagrams.
- Develop requirements and process flow documentation, test plans and scenarios, support agile approach.
Self Employed
Company Confidential (NDA)
01.2019 - 01.2021
- Collaborated with start-up company as an advisor to facilitate growth.
- Created and presented several power point presentations.
- Handled data reporting by utilizing SQL and Excel.
- Coordinated with stakeholders to identify future requirements and enhancements.
Data Migration Project
MedeAnalytics
Austin
01.2018 - 01.2019
- Data Migration Project from The Advisory Board responsible for the transition and migration of data.
- Perform analysis, value claims and document custom solutions to be configured and coded.
- 835/837/AR data sets.
- Developed BI solutions to create dashboards for admission/discharge utilization/critical care/theatre utilization/re admission analysis, and critical care.
- Facilitated transition of Advisory Board clients to MedeAnalytics.
Supplemental Benefits Team
Cigna
Austin
01.2015 - 01.2017
- Played key role in Supplemental Benefits Team in providing reporting/custom solutions in Lifepro to ensure smooth workflow.
- Reduced ticket backlog by improving processes and automating manual processes.
- Conducted user training to ensure smooth user experience as well as fixed myriad of bugs as needed.
Systems Analyst
Intermountain Healthcare
Salt Lake City
01.2014 - 01.2015
Business Analyst
American Partners
Austin
01.2012 - 01.2013
Integration Engineer
Experian Healthcare
Austin
01.2010 - 01.2012
Senior Business Analyst/Developer
McKesson Provider Technologies
Lebanon
01.2007 - 01.2010
Senior Business/Data Analyst
Alleus Health
01.2022
- Provide solutions to large hospital groups to value patient data for mass tort litigation.
- Responsible for streamlining onboarding process, validation of patient/accounts/coding data.
- Create SOP for internal process, write business requirement documents.
- Create flow process charts.
- Collect data from multiple sources (data warehouse/API/Database).
- Maintain data models to forecast trends.
- Leverage data to drive business growth.
Data Analyst
Patient Focus
01.2015
- Delivered ad hoc reporting solutions to end client aimed at streamlining existing processes.
- Produced custom reports by including option for clients to specify search criteria and identify patients with delinquent/overdue bills by highlighting dates of service, coding, and provider details.
Senior System/Business Analyst
MTS Healthcare
01.2014
Senior Systems Analyst
Community Health Systems
Franklin
01.2014
Systems Senior Interface Analyst
Nextgen Healthcare Information
Austin
01.2013
Education
Business and Finance -
Shrewsbury College of Arts & Technology
UK06-1992
Skills
- EHR Data conversion
- Software Implementation
- Agile/Waterfall Methodologies
- Technical Acumen
- Interpersonal skills
- Revenue Cycle Management
- Data Security
- Interface Development
- Project Management
- Solution Delivery
- GE/Nextgen/Cerner EMR
- MS Office
- MS SQL Server
- MS Dynamics CRM
- Lean Six Sigma Green Belt
- Servicenow
- Cloverleaf/Mirth Interface Engine
- Cache Mumps
- Azure Dev Ops
- Java script
- Xifin
- HL7/DICOM/X12/X25/XML/fixed/variable length data sets
- MS Copilot
- Chatgpt
Tools Applications
- GE/Nextgen/Cerner EMR
- MS Office (Powerpoint/Word/Excel/PowerBI/Visio)
- MS SQL Server/PowerApps
- MS Dynamics CRM
- Lean Six Sigma Green Belt
- Servicenow
- Cloverleaf/Mirth Interface Engine
- Cache Mumps
- Azure Dev Ops
- Java script
- Xifin
- HL7/DICOM/X.12/X.25/XML/fixed/variable length data sets
- MS Copilot/Chatgpt
Certification
- Lean Six Cigma Yellow Belt
Timeline
Senior Business Analyst Cardiac Diagnostics
Boston Scientific
01.2024 - Current
Project Lead Analyst
ADCS
01.2022 - 01.2023
Senior Business/Data Analyst
Alleus Health
01.2022
Self Employed
Company Confidential (NDA)
01.2019 - 01.2021
Data Migration Project
MedeAnalytics
01.2018 - 01.2019
Supplemental Benefits Team
Cigna
01.2015 - 01.2017
Data Analyst
Patient Focus
01.2015
Systems Analyst
Intermountain Healthcare
01.2014 - 01.2015
Senior System/Business Analyst
MTS Healthcare
01.2014
Senior Systems Analyst
Community Health Systems
01.2014
Systems Senior Interface Analyst
Nextgen Healthcare Information
01.2013
Business Analyst
American Partners
01.2012 - 01.2013
Integration Engineer
Experian Healthcare
01.2010 - 01.2012
Senior Business Analyst/Developer
McKesson Provider Technologies
01.2007 - 01.2010
Business and Finance -
Shrewsbury College of Arts & Technology
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