Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Work Preference
Timeline
Hi, I’m

Mark Rivas

San Antonio,TX
"Either write something worth reading or do something worth writing."
Benjamin Franklin

Summary

Motivated and results-driven professional with a strong passion for understanding the human body and optimizing performance. Adept at working both independently and collaboratively, quickly adapting to new processes to support business objectives. Known for a strong work ethic, strategic problem-solving, and a commitment to efficiency and growth. Brings extensive experience in biotech manufacturing, marketing, and customer service, consistently prioritizing safety and precision. Recognized for an optimistic attitude and a resourceful approach to achieving goals.

Overview

9
years of professional experience

Work History

Performance Therapeutics

Physician Liaison
11.2022 - 02.2025

Job overview

  • Identified areas of concern among referring providers regarding their experience interacting with our organization then worked collaboratively with leadership teams to develop solutions that would address these issues.
  • Researched competition within local markets in order to identify opportunities where our organization can differentiate itself from competitors.
  • Conducted onsite visits with physicians, hospitals, and clinics to promote a positive relationship between the organization and its referral sources.
  • Analyzed market trends and developed strategies for increasing referrals from existing sources as well as identifying potential new sources of business.
  • Prepared detailed reports summarizing monthly activity along with recommendations for improvement based on results obtained during outreach efforts.
  • Implemented tracking systems to monitor progress toward meeting goals set forth in strategic plans related to physician relations activities.
  • Organized educational events for referring physicians, promoting knowledge sharing and collaboration among specialists.

Amgen

Environmental Support Technician
07.2020 - 01.2022

Job overview

  • Collected and analyzed bacteria and mold samples to identify trends in gowning processes for Grades 5, 7, and 9; recorded biologicals and test results.
  • Sterilized laboratory utensils and clinical equipment using ultrasonic cleaners, labware, and pressure washers, following SOP guidelines.
  • Analyzed hardware components for timely replacement or repair when signs of rouging were detected.
  • Conducted aseptic procedures for cleanrooms and equipment using CIP 100, IPA, and spore solutions, ensuring compliance with GDP and real-time EBR recording.
  • Managed inventory based on monthly and shutdown protocols, ensuring GMP/GDP compliance; stocked, ordered, and sanitized materials for cleanroom processing.

Atara Biotherapeutics

Manufacturing Technician
12.2018 - 09.2019

Job overview

  • Effectively communicated with team members and upper management to enforce safety protocols for cleanroom processing, biosafety cabinet procedures, and viral incubation.
  • Participated in continuous improvement initiatives, sharing insights and suggestions for enhancing operational efficiency.
  • Conducted research on current microbial trends regarding bacteria, mold, and fungi.
  • Sterilized manufacturing equipment, workstations, and tools to optimize viral harvesting.
  • Performed daily, weekly, and monthly disinfection and sterilization under EBR, GMP, GDP, and SOP documentation.
  • Collected and disposed of biohazardous matter in compliance with FDA protocols, including syringes, blood samples, and viral harvesting materials.

Seed Beauty-Spatz Laboratories

Shift Supervisor
07.2016 - 06.2018

Job overview

  • Formulated, produced, and adjusted beauty cosmetics; eye shadows, lip glosses, blushes, etc.
  • Specialized in color accuracy and quality performance adjustments for glitter and powder products.
  • Supervised technicians and ensured safety regulations were met by OSHA standards; used machines such as pulverizers, blenders, Robot Coupes, roller mills, homogenizers, and Hobarts.
  • Calibrated scales, balances, thermometers and various laboratory instruments used in compounding operations.
  • Ensured compliance with cGMP standards for compounded material and documentation.
  • Troubleshot equipment malfunctions related to compounding operations as a safety spokesman.

Education

Ventura College
Ventura

from Kinesiology
01-2013

University Overview

  • Attended but did not graduate.
  • GPA 3.4 / 43.5 credits earned.

Oxnard College
Oxnard, CA

from Oceanography
01-2007

University Overview

  • Attended but did not graduate.
  • GPA 3.5 / 10 credits earned.

Oxnard High School
Oxnard, CA

High School Diploma
01-2005

Skills

  • 80 words per minute
  • Brand awareness and identity
  • Competitor analysis
  • Customer service
  • Data analysis
  • GDP and GMP fluent
  • Industry trends
  • Marketing familiarity
  • Problem-solving abilities
  • Relationship building
  • Technical support
  • Training and mentoring
Availability
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friday
saturday
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morning
afternoon
evening
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Languages

English

Work Preference

Work Type

Full TimePart Time

Work Location

Remote

Timeline

Physician Liaison

Performance Therapeutics
11.2022 - 02.2025

Environmental Support Technician

Amgen
07.2020 - 01.2022

Manufacturing Technician

Atara Biotherapeutics
12.2018 - 09.2019

Shift Supervisor

Seed Beauty-Spatz Laboratories
07.2016 - 06.2018

Ventura College

from Kinesiology

Oxnard College

from Oceanography

Oxnard High School

High School Diploma

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Mark Rivas