MARKU CURAMENG
Newport Beach,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Hotel Night Auditor and Front Desk
Montage Hotel Laguna Beach
06.2026 - Current
- Manage nightly financial audits, ensuring accuracy of all transactions and reports.
- Reconcile daily revenue and expenses, identifying discrepancies for immediate resolution.
- Oversee front desk operations, providing exceptional guest service during overnight shifts.
- Implement efficient check-in/check-out procedures, enhancing overall guest experience.
Catch Processor
Arctic Fjord, Inc.
01.2026 - 04.2026
- Processed fish catch (Alaskan Pollock) onboard a 160 crew fishing boat in the Bering Strait
- Worked in several stations within the boat to process the entire catch by collecting fish roe
- Packaged fish fillets into boxes
- Stacked 56 lb fishmeal bags into nylon bags to be filled in shipping containers
- Moved 50 lb surimi mix bags to the right station to ensure they don't run out
- Stacked pallets and ensured pallets contain the correct product
- Assisted with deckhand duties
Insurance Agent
AAA Auto Club of Southern California
04.2015 - 09.2025
- Guided individuals and families toward the right protection and financial solutions.
- Consulted with members and policyholders to build trust, deepen client relationships, and drive steady revenue growth.
- Sold auto, home, umbrella, and specialty lines insurance policies
- Conducted thorough risk assessments to uncover coverage gaps and recommended bundled solutions that increase overall protection for members.
- Built collaborative relationships with travel, DMV, underwriting, and agency teams to resolve complex cases quickly and accurately.
- Earned repeated commendations for delivering 'World-Class Service' and maintaining high member-satisfaction scores.
Sr. Personal Banker
Bank of America
09.2007 - 10.2014
- Managed a diverse book of retail clients, providing personalized banking, credit, and basic investment solutions that deepened relationships and increased wallet share.
- Consistently exceeded quarterly sales and service objectives through needs-based conversations and diligent follow-up.
- Promoted to Sr. Personal Banker well ahead of the typical timeline in recognition of strong sales performance and client-relationship skills.
- Recognized regionally for delivering outstanding customer experiences and contributing to branch revenue growth.
Education
High School Diploma -
Canyon High School
Santa Clarita, CA06-1999
Skills
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Flexible and adaptable
- Attention to detail
- Friendly, positive attitude
Timeline
Hotel Night Auditor and Front Desk
Montage Hotel Laguna Beach
06.2026 - Current
Catch Processor
Arctic Fjord, Inc.
01.2026 - 04.2026
Insurance Agent
AAA Auto Club of Southern California
04.2015 - 09.2025
Sr. Personal Banker
Bank of America
09.2007 - 10.2014
High School Diploma -
Canyon High School