Marla Cook
Mentor,OH
Summary
Results-driven professional with extensive experience in data auditing and operational support. Recognized for exceptional attention to detail and effective communication skills, focused on ensuring data integrity and enhancing departmental efficiency.
Overview
32
32
years of professional experience
Work History
Operations Data Specialist
Laketran
Painesville, OH
05.2020 - 10.2025
- Entered and checked driver cover sheets,missed punch forms, leave forms, and driver timesheets for accuracy.
- Processed company source documents by reviewing data for deficiencies and resolved discrepancies using the company's procedures or returning incomplete documents to the appropriate personnel for resolution.
- Provided clerical, administrative, and data entry support to assist the Operations Department with various ridership reports, service report, passenger information, driver payroll , and leave reports.
- conducted periodic data audits to ensure data integrity and quality.
Receptionist
Laketran
Painesville, OH
12.1993 - 05.2020
- Greeted and assisted visitors, ensuring a welcoming environment at all times.
- Managed multi-line phone systems, directing calls to appropriate personnel efficiently.
- Scheduled appointments for outside organizations to meet in Laketran's multi purpose room
- Processed incoming mail, ensuring timely distribution to relevant departments.
Education
Associate of Applied Business - Business Administration
Bryant & Stratton College
Richmond Hts. OH05.1996
Skills
- Microsoft office proficiency
- Spreadsheet management
- Compiling data
- Identifying errors
- Data verification
- Word processing
- Effective communication
- Adaptability and flexibility
- Task prioritization
- Self motiv
- Data operations
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
Languages
English
Timeline
Operations Data Specialist
Laketran
05.2020 - 10.2025
Receptionist
Laketran
12.1993 - 05.2020
Associate of Applied Business - Business Administration
Bryant & Stratton College