Marlaina Rutherford
San Antonio,TX
Summary
Dynamic professional with proven expertise in hospitality service and exceptional customer service, honed at Fish City Grill and Northwest Vista College. Excelled in multitasking and adaptability, ensuring high-quality guest experiences. Demonstrated leadership in team building and efficiency, significantly enhancing workplace productivity and customer satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Server
Fish City Grill
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Work Study Student
Northwest Vista College
08.2018 - 05.2020
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Education
Associate of Science -
Northwest Vista College
San Antonio, TX05-2020
Skills
- Cleanliness standards
- Exceptional customer service
- Hospitality service expertise
- Multitasking
- Team building
- Adaptability
Timeline
Server
Fish City Grill
09.2020 - Current
Work Study Student
Northwest Vista College
08.2018 - 05.2020
Associate of Science -
Northwest Vista College
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