Marland Bass
Chicago,IL
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
Work History
Property Manager
Mother's Melting Pot
12.2016 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Property Maintenance Manager
Mother's Melting Pot
12.2012 - 12.2016
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Mail Handler
U.S Postal Service
01.2007 - 12.2012
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Monitored performance of all processing machines to identify and address any operational issues.
- Performed routine maintenance on equipment to prevent downtime.
- Maintained high level of confidentiality with mail items in line with regulations.
Education
High School Diploma -
Midwest Corresponding High School
Chicago, IL06.2009
Skills
- Video Surveillance
- Property Showing
- Property Walks
- Security Deposit Refunds
- Rent Growth
- Equipment Replacement
- Landscaping and Grounds Maintenance
- Maintenance Knowledge
- Truck Loading
- Distribution Services
- Routine Equipment Maintenance
- Training Junior Team Members
- Container Management
- Sorting Equipment Operation
- Weigh Articles
- Customer Experience
- Problem-Solving Skills
- Machine Operation
Timeline
Property Manager
Mother's Melting Pot
12.2016 - Current
Property Maintenance Manager
Mother's Melting Pot
12.2012 - 12.2016
Mail Handler
U.S Postal Service
01.2007 - 12.2012
High School Diploma -
Midwest Corresponding High School
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