Marlayna Willingham
Patient Care Technician
Phoenix,AZ
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for patients. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Patient Care Technician
Honor Health Scottsdale Shea Medical Center
05.2023 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted postpartum mothers with their babies within hours after their delivery.
- Performed and collected phlebotomy lab draws on mom and new born baby in timely manners.
- Educated mothers on breast and or formula feeding, caring for new born babies, provided new born baths after twelve hours of life.
- Transferred and ambulated cesarean or vaginal delivered mothers with care, tracked I's & O's on mothers
- Assists pediatrician's with circumcisions
- Charted all duties and patient care in EPIC EMR system
OR Patient Care Technician
Mountain View Surgery Center Of Glendale
11.2023 - Current
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Floated between OR, Pre OP, and PACU for patient care staffing needs
- Assisted patients in OR alongside with OR nurses and surgeons
- Transported patients who went under anesthesia to OR and PACU
- Prepared and educated patients in Pre OP on what to expect before and after surgery
Pediatric Caregiver
Rise Above Support Services
09.2022 - 01.2023
- Assigned to a 7-year-old pediatric client diagnosed with cerebral palsy & autism
- Assist my client with getting dressed daily, toileting, showering and feeding
- Provide rehabilitation & respite services to my client using specified goals discussed from a pre-existing IFSP
- Identify and work around my clients triggers to assist professionally
Med Surg Patient Care Technician
Abrazo Central Campus
12.2022 - 01.2023
- Obtain or provide report to next covering shift, charge nurse or medical professional involved with patients care
- Collect vitals including glucose blood tests on assigned patients
- Assist with feeding, toileting, ambulation, bed baths, showering, peri care, and bedmaking
- Patient sitter for mental, suicide, and dementia patients
- Transported patients to and from different hospital floors for surgery, CT scans, or Dialysis
- Answered patient assistance calls, assessed needs, and offered qualified support.
Patient Service Advocate
Honor Health Urgent Care
05.2022 - 08.2022
- Serve as patient's first point of contact over the phone & in person
- Manage front end of clinic, schedule medical appointments for patients
- Collect medical insurance and co pays for patients during check in
- Assist in facilitating drug screenings
- Help Medical Assistants set up rooms and HIPPA sensitive paperwork for patients
- Triage patients after checking in
- Administrative work such as scanning, faxing, customer service, insurance verification and computer data entry
Education
Patient Care Technician Diploma - Nursing Assistance
Brookline College - Phoenix
Phoenix, AZ 01.2024 - 01.2024
High School Diploma -
Marcos De Niza High School
Tempe, AZ 08.2010 - 05.2014
Skills
HIPPA Compliance
EMR Systems
Medical Terminology
Trach & IV Care
Peri Care
Infection Control
Postpartum/ NICU Care
Pre OP, PACU, OR PCT
Certification
CNA - Certified Nursing Assistant
Timeline
Patient Care Technician Diploma - Nursing Assistance
Brookline College - Phoenix
01.2024 - 01.2024
OR Patient Care Technician
Mountain View Surgery Center Of Glendale
11.2023 - Current
Patient Care Technician
Honor Health Scottsdale Shea Medical Center
05.2023 - Current
Med Surg Patient Care Technician
Abrazo Central Campus
12.2022 - 01.2023
Pediatric Caregiver
Rise Above Support Services
09.2022 - 01.2023
Patient Service Advocate
Honor Health Urgent Care
05.2022 - 08.2022
High School Diploma -
Marcos De Niza High School
08.2010 - 05.2014