SARAH POWELL
Phoenix,AZ
Summary
Emergency room registrar:
- Responsible for the registration of patients, scheduling of patient appointments, verification of insurance, entering of demographic data, collection of copayments, etc.
- Answer phone calls and redirect them to the correct party.
- Update patient accounts with registration, insurance, demographic, scheduling, and billing data.
- Record the patient’s data and collect patient payment.
- Use Microsoft Office Suite (Word/Excel/Outlook/PowerPoint), medical software, and type 40+WPM.
- Trained in using EPIC systems
- Maintain knowledge of, and complies with, all relevant laws, regulations and policies, procedures and standards.
- Actively participate in creating and implementing improvements to achieve clinical, satisfaction and/or efficiency outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Room Registrar
Honor Health Scottsdale Shea Medical Center
10.2023 - Current
- Ensured accuracy of diagnostic test orders by diligently reviewing physician requests before entering into the system.
- Enhanced patient satisfaction by promptly and accurately registering emergency room patients.
- Contributed to a welcoming environment by maintaining a clean and organized registration area at all times.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Provided compassionate support to families, addressing concerns and answering questions during their time of need.
- Participated in ongoing training opportunities, staying current on best practices in emergency department registration procedures.
- Obtained payments from patients and scanned identification and insurance cards.
Lead Teacher
Booker T Washington Head Start
08.2022 - 09.2023
- Implemented curriculum, developed lesson plans, and provided a developmentally appropriate program for children
- Instructed children in groups or individually
- Conducted home visits and conferences per student, per year.
Assistant Teacher
Washington Elementary School District
09.2019 - 07.2022
- Implemented curriculum, developed lesson plans, and provided a developmentally appropriate program for children
- Instructed children in groups or individually
- Conducted home visits and conferences per student, per year.
Amazon Customer Service
09.2018 - 08.2019
- Responded to customer inquiries via phone, email, or chat
- Provided troubleshooting and technical assistance to customers
- Coordinated with customers to resolve billing inquiries.
Private housekeeper
Yellowstone Club
05.2018 - 08.2018
- Team leader responsible for providing homeowners and renters with excellent cleaning services
- Worked together as a team to satisfy residents of the Yellowstone Club.
Assistant teacher
Tutor Time Daycare Center
01.2018 - 05.2018
- Worked with ages 1-2 in a Toddler classroom
- Prepared meals, assisted lead teacher in designing activities, and supervised children during play settings.
Cross-Trained Team Member
Harkins Theatres
01.2016 - 01.2017
- Responsible for cash-handling processes and ensuring guest satisfaction
- Provided quality guest services and played a key role in sales.
Education
Associate's degree -
PARADISE VALLEY COMMUNITY COLLEGE
05.2023
High School Diploma -
PARADISE VALLEY HIGH SCHOOL
05.2017
Skills
Patient
- Compassionate patient care
- Customer Service
- Problem-Solving
- Time Management
- Collaboration and Teamwork
- Adaptable and Flexible
- Critical Thinking
- Cash Handling
- Insurance Authorizations
- Data Entry
- Insurance Verification
- Patient Health Information Access
- Epic Systems
Certification
- Food Handlers Card
- Fingerprint Clearance Card
- CPR certified
Programs And Affiliations
Feed My Starving Children (Volunteer)- Participated in the coordination of daily food donations.
Timeline
Emergency Room Registrar
Honor Health Scottsdale Shea Medical Center
10.2023 - Current
Lead Teacher
Booker T Washington Head Start
08.2022 - 09.2023
Assistant Teacher
Washington Elementary School District
09.2019 - 07.2022
Amazon Customer Service
09.2018 - 08.2019
Private housekeeper
Yellowstone Club
05.2018 - 08.2018
Assistant teacher
Tutor Time Daycare Center
01.2018 - 05.2018
Cross-Trained Team Member
Harkins Theatres
01.2016 - 01.2017
Associate's degree -
PARADISE VALLEY COMMUNITY COLLEGE
High School Diploma -
PARADISE VALLEY HIGH SCHOOL
- Food Handlers Card
- Fingerprint Clearance Card
- CPR certified
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