Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Deli Manager
Jewel Osco
Mundelein , IL
03.2020 - Current
Created promotional displays to attract customers to the deli section.
Resolved customer complaints in a professional manner.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Ordered necessary deli supplies to maintain stock levels.
Addressed employee performance issues promptly while also providing feedback and coaching as needed.
Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Completed regular inventories of food and material stocks.
Managed daily operations of the deli including staffing, scheduling, merchandising.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Promoted safe working conditions by monitoring safety procedures and equipment.
Therapeutic Riding Instructor
Partners For Progress, NFP
Wauconda, IL
01.2009 - Current
Instructed volunteers in proper horse handling techniques as well as how to work with riders safely and effectively.
Collaborated with other professionals such as occupational therapists and physical therapists to ensure a comprehensive approach to care was being provided.
Provided therapeutic riding instruction to individuals with physical and mental disabilities.
Organized and supervised group sessions, including warm-up exercises, games, and educational activities related to therapeutic riding.
Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
Participated in continuing education courses related to therapeutic riding instruction.
Assessed client's performance throughout their program to measure progress towards established goals.