Marlee Bernard
Princeton,LA
Summary
Versatile and dedicated Cosmetologist with a track record of enhancing client satisfaction at The Parlor Too. Excelled in client education and maintaining hygienic standards, showcasing strong sanitation practices and friendly communication. Proven ability to increase retention through exceptional service and active listening, contributing significantly to a positive salon reputation.
Overview
6
6
years of professional experience
Work History
Cosmetologist
The Parlor Too
Bossier City, LA
01.2025 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
Cosmetologist
The Parlour
Marksville, LA
07.2022 - 01.2025
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Certified Nursing Assistant
Riviere De Soleil Assisted Living
Mansura, LA
06.2020 - 05.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Secretary
J Bernard Seafood
Cottonport, LA
01.2019 - 02.2020
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Handled financial transactions with accuracy, ensuring proper management and verification of funds.
Education
Cosmetology -
Aveda Institute
Lafayette, LA06.2022
Highschool -
Louisiana School For Agricultural Sciences
Bunkie, LA05.2021
Certified Nursing Assistant -
Central Louisiana Technical Community College
Cottonport, LA04.2020
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Sanitation practices
- Client consultations
- Client education
Timeline
Cosmetologist
The Parlor Too
01.2025 - Current
Cosmetologist
The Parlour
07.2022 - 01.2025
Certified Nursing Assistant
Riviere De Soleil Assisted Living
06.2020 - 05.2021
Secretary
J Bernard Seafood
01.2019 - 02.2020
Cosmetology -
Aveda Institute
Highschool -
Louisiana School For Agricultural Sciences
Certified Nursing Assistant -
Central Louisiana Technical Community College