Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Volunteer Experience
Timeline
Generic

Marlee Gonzalez

Jacksonville,Fl

Summary

Graduated with an AA degree in 2020, and ADN degree in 2023. The first in my family to graduate college with high honors after receiving a two year scholarship in high school. Former Certified Patient Care Technician and restaurant server who successfully handles fast-paced work environments. Proven willingness to take on any task to support team and help business succeed. Offers strong team leadership and multitasking abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Patient Care Technician

St. Vincent's Hospital - Riverside
03.2021 - 02.2022
  • Answered patient assistance calls, helped with patient's needs, and offered qualified support.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented patient information and care activities in electronic health record.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Collected and transported specimens to prepare for lab testing.

Server

Hightide Burrito & Bar
01.2020 - 11.2021
  • Adhered to all safety, sanitization, and food handling guidelines and regulations.
  • Processed guest payments, including offering itemized receipts for items ordered, running credit card transactions, and calculating change for cash payments.
  • Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction.
  • Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery.
  • Achieved sales quotas through consistently promoting high-profit items and daily specials.
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
  • Trained new servers in company policies, guest service standards, and best practices.

Hostess

Longhorn Steakhouse
01.2019 - 12.2019
  • Upheld restaurant reputation by maintaining professional presentation standards across service team and dining room.
  • Took reservations by phone and in person, providing helpful, accurate responses to inquiries.
  • Coordinated efforts of waitstaff to balance workload between all bar and restaurant sections.
  • Stayed ready for guests with close monitoring of table turnovers and resets
  • Supported kitchen staff and servers with back-up food delivery and bussing support.
  • Enhanced group efficiency by closely training and mentoring new employees.

Hostess

J.L. Trent's Seafood & Grill
07.2018 - 12.2018
  • Served take-out customers, preparing drinks and verifying items for maximum satisfaction
  • Handled customer payments, tracking orders and processing transactions with high accuracy
  • Moved and arranged tables, chairs, and settings and organized seating for groups with special needs
  • Maintained continuity of service and stellar restaurant reputation with smooth hand-off to servers
  • Resolved customer concerns and handled requests with utmost professionalism
  • Promoted specialties to customers through prepared talks at time of seating.

Car Washer

Jeffrey's Car Wash
09.2016 - 06.2018
  • Vacuumed, cleaned, and maintained vehicle interiors including dashboards, consoles, carpets, and car seats
  • Washed and polished vehicle exteriors, tires, and rims
  • Protected finishes by using proper chemicals in correct ratios
  • Monitored operation of cleaning machines, stopping machines and promptly notify supervisors during malfunctions
  • Polished windows to flawless shine with foaming agents and smooth cloths
  • Built relationships with customers to increase repeat business
  • Maintained team performance by keeping machinery and equipment in good working order.

Education

Associate of Science - Nursing

Florida State College At Jacksonville
Jacksonville, FL
05.2023

Associate in Arts -

Florida State College of Jacksonville
Jacksonville, FL
08.2020

Skills

  • Patient Care
  • Professional Bedside Manner
  • Activities of Daily Living (ADL) Assistance
  • Server Training
  • Dining Customer Service
  • Cash Handling
  • Food Sales and Promotion
  • Motivated to succeed
  • Works well under pressure
  • Multitasking
  • Willingness to learn

Certification

  • CPCT/A - Patient Care Technician/Assistant
  • CPR Certified

Clinical Experience

St. Vincent's Medical Center Riverside: May 2022 - August 2022 

  • Medical-Surgical

UF Health Jacksonville: May 2022 - August 2022 

  • Medical-Surgical

Memorial Hospital Jacksonville: August 2022 - December 2022 

  • Postpartum and Labor and Delivery

Wolfson Children's Hospital: August 2022 - December 2022 

  • PICU

Baptist Medical Center: January 2023 - April 2023 

  • Emergency Department and Operating Room

Volunteer Experience

Catholic Charities Bureau, Inc. Jacksonville Regional Office - 40 E Adams St #320, Jacksonville FL, 32202

  • Performed 16 volunteer hours throughout Nursing School from January 2022 - January 2023
  • Helped sorting/organizing clothes, food and household items for families who need emergency financial assistance, food assistance, refugee resettlement, and care for persons with disabilities

Timeline

Certified Patient Care Technician

St. Vincent's Hospital - Riverside
03.2021 - 02.2022

Server

Hightide Burrito & Bar
01.2020 - 11.2021

Hostess

Longhorn Steakhouse
01.2019 - 12.2019

Hostess

J.L. Trent's Seafood & Grill
07.2018 - 12.2018

Car Washer

Jeffrey's Car Wash
09.2016 - 06.2018

Associate of Science - Nursing

Florida State College At Jacksonville

Associate in Arts -

Florida State College of Jacksonville

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