Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Marlee Jones

Longwood,FL

Summary

I offer dependable work ethic and willingness to learn and grow in a collaborative environment. Brings understanding of adaptability, and basic tool operation, ready to use and develop organizational and problem-solving skills in a Firefighter/EMT role. I am diligent and a hard-working candidate ready to contribute solid effort as crew member.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Maitentence Helper

Courtesy Towing
11.2023 - 06.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked with more knowledgeable professionals to grow understanding principles of skills.
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Operated various hand and power tools to complete general tasks.
  • Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.

Customer Service Representative/Cake Froster

Nothing Bundt Cakes
09.2021 - 06.2023

Customer Service Representative:

  • Worked effectively in fast-paced environments.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Cake Froster:

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Time management skills to finish tasks within deadline
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Adapted quickly to new tools or technology used in cake decoration processes.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.

Skills

  • Active learning
  • Teamwork and collaboration
  • Attention to detail
  • Following directions
  • Excellent communication
  • High Work Ethic
  • Ready to work attitude

Certification

  • Structural Collapse Operations Level Responder – State or Local Government Agencies or Third-Party Organizations.
  • Wildland Firefighter Certification - National Wildfire Coordinating Group (NWCG).
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • Emergency Vehicle Operator Course Certificate– Various States' Departments of Transportation.
  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
  • Firefighter I Certification (FF I) - International Fire Service Accreditation Congress (IFSAC).
  • Firefighter II Certification (FF II) - International Fire Service Accreditation Congress (IFSAC).

Timeline

Maitentence Helper

Courtesy Towing
11.2023 - 06.2024

Customer Service Representative/Cake Froster

Nothing Bundt Cakes
09.2021 - 06.2023
Marlee Jones