Customer Service Representative:
- Worked effectively in fast-paced environments.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Cake Froster:
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Time management skills to finish tasks within deadline
- Skilled at working independently and collaboratively in a team environment.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Adapted quickly to new tools or technology used in cake decoration processes.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.