Marleen Leatham
Forest Falls,CA
Summary
Dynamic and results-oriented professional with a proven track record working in food, excelling in customer service and food safety. Demonstrated ability to enhance customer satisfaction and maintain high-quality standards. Skilled in multitasking and clear communication, effectively leading teams to achieve and exceed objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baker
Forest Home Christian Camps
07.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Shift Leader
Wingstop
11.2023 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Wait Staff Member
Speakeasy BBQ
03.2021 - 10.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Norco High
Norco, CA06.2023
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Stock Rotation
- Inventory reporting
- Attention to Detail
- Multitasking
- Clear Communication
- Organizational Skills
Certification
•Food Handlers Card
•Servsafe
Timeline
Baker
Forest Home Christian Camps
07.2024 - Current
Shift Leader
Wingstop
11.2023 - 07.2024
Wait Staff Member
Speakeasy BBQ
03.2021 - 10.2022
•Food Handlers Card
•Servsafe
Norco High
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