Marleigh-Ana Ewing
Hampton,NH
Summary
Over 4 years of customer service skills and food service experience.
Overview
2025
2025
years of professional experience
Work History
Server/ Host/ Expo
Seadogs Brewing
North Conway, NH
07.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Supervisor
Levi’s
North Conway, NH
12.2021 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
Cashier/ Sandwich Maker/ Food Prep
White Mountain Imaging Cider Company
Glen, NH
07.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Demonstrated versatility by working various roles within the kitchen as needed, from dishwashing to food prep.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
Cashier/ Bagger
Hannaford Supermarket
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted with maintaining clean and organized store appearance.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Answered customer inquiries and provided product guidance.
- Supported cashier duties, expediting transactions and minimizing wait times for customers.
- Provided excellent customer service by addressing inquiries and assisting with locating products.
Education
Bachelor Of Arts - History
Hampshire College
Amherst, MA12.2026
Kennett High School
North Conway, NH06.2021
Skills
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Exceptional customer service
- Guest engagement
- Safe food handling
- Menu memorization
- Food running
- Quality control
- Tableside etiquette
- Guest seating
- Training and mentoring
- Staff management
- Attention to detail
- Complex Problem-solving
- Conflict resolution
Timeline
Server/ Host/ Expo
Seadogs Brewing
07.2023 - 08.2024
Supervisor
Levi’s
12.2021 - 01.2023
Cashier/ Sandwich Maker/ Food Prep
White Mountain Imaging Cider Company
07.2020 - 10.2021
Cashier/ Bagger
Hannaford Supermarket
Bachelor Of Arts - History
Hampshire College
Kennett High School