Results-driven program manager well-versed in housing standards, facility oversight and recordkeeping requirements. Forward-thinking and hardworking approach to solving problems and developing improvement plans.
Overview
7
7
years of professional experience
Work History
RESIDENT DIRECTOR
PeakMade Real Estate
10.2021 - 05.2024
Meeting potential residents and guiding them on tours
Following up on leads for potential residents
Keeping an eye on community facilities such as mailrooms, fitness centers, and study rooms
Answering the phone and being able to accurately help and assist people
Helping guide future residents through the leasing process
Facilitated conflict resolution among residents, promoting open communication and mutual understanding between parties involved.
Mentored Leasing Consultants, providing training and guidance to enhance their professional growth and development.
Participated in professional development opportunities regularly to stay informed about industry best practices and trends in residential life programming.
SERVER
Bubba Garcia's
Saint Simons Island, GA
06.2023 - 07.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
NANNY
Multiple
06.2017 - 05.2022
Worked as a nanny/babysitter for several families
Duties included: Transportation to and from sports practices and game
Assistance with homework and other projects
Supervise children for summer activities
Instigate and create activities for children ages 1 to 15.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
HOSTESS
Taqueria Tsunami
09.2021 - 12.2021
Providing friendly environment when greeting customers and building relationships with them, ensuring their needs were met by staff
Assisting with customer payments when needed
Providing assistance to wait staff and servers
Maintaining an awareness of the logistics of the floor/seating
Served as the representative for Taqueria Tsunami to customers upon entering and when leaving the establishment
Encouraged repeat customers.
Answered customer questions about hours, seating, and menu information.