Mental health professional well-prepared to deliver impactful counseling services, focused on fostering client well-being through evidence-based practices. Extensive experience in providing comprehensive care and support, with strong emphasis on collaboration and adaptability. Known for excellent interpersonal skills and client-centered approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mental Health Counselor
Ser Familia, Inc.
05.2017 - Current
Work with clients collecting information through interviews and assessment tools to diagnose emotional issues affecting them to develop treatment plan and setting goals to accomplish through the counseling process
Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
Mental Health Counselor
Comprehensive Health Services Inc.
11.2016 - 03.2017
Worked with unaccompanied children that crossed the US border. Screened for trauma, sexual and human trafficking, risk of harm to self or others. providing ongoing individual counseling until reunited with the family. Provided crisis intervention as needed and worked with case managers regarding reunification of youth with their parents or caregiver.
Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
Developed individualized goal-setting tools to empower clients in taking ownership of their progress towards improved mental health.
Health Care Representative
Change Healthcare
05.2013 - 04.2016
Interviewed and screened patients in a hospital setting to assist them in obtaining maximum benefits coverage for the following programs.
Social Security Disability benefits
Medicaid (all programs)
Medicare
Crime victims
Affordable Health Care plans
Improved patient satisfaction by efficiently addressing concerns and providing exceptional customer service.
Obtained patient information to properly record and document demographics and medical histories.
Developed strong relationships with medical professionals, fostering collaboration in a multidisciplinary healthcare setting.
Education
Master of Science - Mental Health Counseling
Walden University
Minneapolis, MN
11-2011
Skills
Treatment Planning
Individual and group counseling
Clinical interventions
Multicultural competence
Fluent in Spanish and English
Excellent relationship building with clients, co-workers and affiliates
Certification
Licensed Clinical Professional Counselor (LCPC) - State Licensing Boards - License #12006
Certified in SPARCS - (Structured Psychotherapy for Adolescents Responding to Chronic Stress) A group trauma-focused approach
Civic Engagement Program and Project Coordinator at Gwinnett County GovernmentCivic Engagement Program and Project Coordinator at Gwinnett County Government