Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marlen Corona

Prosser,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With a passion for helping people and always looking to develop new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Program Coordinator

AmeriCorps/ United Way
08.2023 - 06.2024
  • Maintained detailed records of program activities and participant data
  • Managed budgets and resources for successful execution
  • Provided support to students as well as worked with them to guide them to the proper resources
  • Planed different activities to engage students
  • Increased participant engagement by tailoring program content to meet diverse community needs.

Lead Associate Operations/ Manager on Duty

Chase Bank
01.2018 - 05.2023
  • Enhanced team productivity with effective communication techniques.
  • Managed daily operations to ensure optimal performance.
  • Worked closely with the manager to ensure all policy and procedures were being met as well as they were all up to date
  • Developed ideas on how to improve our customer interactions
  • Ensured our team was up to date with any policy changes
  • Oversaw employees to ensure all security measures were being followed
  • Assisted in training new employees
  • Facilitated smooth transactions to enhance customer satisfaction
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Bachelor of Arts - Social Sciences

Washington State University, Tri-Cities
Richland, WA
05-2017

Skills

  • Office administration
  • Proactive mindset
  • Strategic planning
  • Bilingual
  • Customer service experience
  • Active listening
  • Program leadership
  • Multitasking
  • Team building
  • Employee work scheduling
  • Teamwork

Certification

Primeros Auxilios de Salud Mental Para Jovenes

Languages

Spanish
Full Professional

Timeline

Program Coordinator

AmeriCorps/ United Way
08.2023 - 06.2024

Lead Associate Operations/ Manager on Duty

Chase Bank
01.2018 - 05.2023

Bachelor of Arts - Social Sciences

Washington State University, Tri-Cities
Marlen Corona